Information services provider Swets, Netherlands, has released the latest update to its SwetsWise platform; installing a revitalized end-user environment for users of the SwetsWise Online Content module. The update has been made freely available for all existing SwetsWise Online Content subscribers and is available for use immediately.

Swets' aim with the product has always been to provide a single point of access to all of a library's electronic resources and enable direct linking to all full-text, online articles. The latest upgrade introduces more content, improved search functionality and a totally revitalised end-user interface, making search and discovery much more intuitive and hassle free for the user.

With the new SwetsWise Online Content users will find a brand new interface built around intuitive, unified search functionality; more content and improved accessibility than ever before; 42 million searchable references, more than 14,500 full text titles from over 5,700 publishers; handy filters to refine search queries for deeper, more precise investigation opportunities; and search and publication alerts for favoured titles and more.

The administrator tools included in SwetsWise Online Content have received minimal alterations, ensuring library administrators can continue with their existing workflows without disruption.

Information services provider Swets, Netherlands, has announced that it will offer complimentary white papers and published articles that cover some of the industry's hottest trends including Library ROI, Usage Statistics, Altmetrics, COUNTER, Serials, Social Research Collaboration and more at the forthcoming ALA Conference. The conference, scheduled to take place from June 28-July 2 in Chicago, IL, is one of the oldest, largest, and best-attended tradeshow in the industry.

Swets will be located at booth 1831 in McCormick Place and welcomes conference attendees to stop by for discussions, live presentations and to choose from a selection of published papers for professional development.

Swets develops and delivers services that enable the use of knowledge to its full extent. From more than twenty offices around the world it actively serves clients and publishers in over 160 countries. The company's active role in today's complex information marketplace has been regularly awarded by E-Content Magazine in their annual '100 Companies that Matter Most in the Digital Content Industry.'

The UK based Geological Society of London has announced a collaboration with ACCUCOMS by extending representation in Middle East and North Africa in addition to Europe and UK.

The Geological Society of London (GSL) has agreed with ACCUCOMS on extending representation in the MENA region, following four years of successful representation in UK and Europe. This brings the total number of publishers that ACCUCOMS represents in the MENA region to eleven, with a diverse portfolio in medicine, science, engineering and the geosciences.

GSL publishes the Lyell Collection comprising 7 journals, special publications and key book series. Cutting edge science sits alongside important historical material benefiting from the extensive online functionality of HighWire Press. In addition the GSL Special Publications Archive offers full access to 300 high-quality edited volumes on a variety of topics. Annual subscriptions are also available to current Special Publications which are renowned for their balanced insight into the most recent developments in earth science.

The American Institute of Aeronautics and Astronautics (AIAA) has partnered with Publishers Communication Group (PCG) on a new sales representation arrangement in North America and Latin America. In this exclusive agreement, PCG will manage sales of the publisher's journals, journal archives, meeting papers, and ebook content for all institutional accounts on the two continents.

With a mission and heritage focused on aerospace technology, engineering and science communication since 1930, AIAA publishes seven journals, a magazine, technical standards, three book series, ebooks, meeting papers and an archive of over one hundred thousand articles. AIAA's all-new electronic database, Aerospace Research Central, features over four decades of research and an array of new features that allow users to more easily discover, share, bookmark and make use of this world class content.

PCG, a division of Publishing Technology plc, is a sales, marketing and research firm providing audience development strategies for over 100 scholarly publishers each year. With offices in Boston, Oxford, São Paulo, New Delhi and Beijing, PCG combines a breadth of marketing and sales experience with a depth of industry knowledge in publishing and the global library community.

Under the terms of the three-year agreement, PCG will be responsible for selling the full AIAA portfolio as the publisher's exclusive sales agent in the Americas, served by PCG's established sales and marketing teams in Boston and São Paulo, Brazil.

Ultrasound-Images.com has announced a marketing and distribution partnership with UBM Medica US. Ultrasound-Images.com offers an extensive, free online gallery of high-resolution, ultrasound, colour Doppler, and 3-D images shared by medical professionals.

UBM Medica US claims to be one of the largest media companies in the US serving the healthcare industry and delivers integrated and strategic communication solutions to a comprehensive audience of medical professionals and healthcare consumers through online, print, live, and custom programs.

Through this marketing and distribution partnership, it is expected that medical professionals will benefit through easier access to diagnostic images including a free collection of high-resolution images from leading radiologists and sonographers; meticulously labelled and edited images followed by a detailed study of pathology; examples of common and rare diseases, covered from the imaging perspective; and a greater emphasis on quality of images, allowing imaging professionals a better view than is typically available on most websites and textbooks.

Part of UBM Connect, UBM Medica US delivers strategic, integrated communications solutions and comprehensive reach - online, in print, and via custom programs. Improving the effectiveness of healthcare through information and education, UBM Medica US provides unbiased clinical, practical, and business information for physicians, providers, payers, and patients around the world.

The Charlesworth Group has announced that it has been appointed to represent F1000 in the academic and pharmaceutical market in China. Based in Beijing, the company’s China Experts team provides a variety of services to help publishers increase their sales and revenue in China - including licensing and sales' agency services.

Alongside distributing F1000 products, The Charlesworth Group will also be supporting the Faculty of 1000 team on a forthcoming trip to China in June 2013.

Faculty of 1000 is the publisher of four unique services that support and inform the work of life scientists and clinicians. F1000Prime and F1000Trials provide a layer of expert opinion and guidance on published articles and F1000Research and F1000Posters present original and useful work via open access websites that encourage transparency, sharing and debate.

Launched in 2002, F1000 was conceived as a collaboration of 1000 international Faculty Members. The name stuck even though the remit of the service continues to grow and the Faculty now numbers more than 5,000 experts worldwide, assisted by 5,000 associates.

ACCUCOMS, a Netherlands-based provider of sales and marketing services to scholarly and society publishers, has announced the launch of a dedicated training team for publishers in Turkey.

ACCUCOMS has now an established training team in Turkey dedicated to train end subscribers of scholarly publishers active in the market. ACCUCOMS' team will organize training programmes to educate institutional subscribers and end-users on information tools and research oriented solutions. Following a successful training for Elsevier, our team is now working on new projects.

Pinar Teke, Sales and Training Executive, and Baris Öguz Yilmaz, Training Specialist, will organize, manage and coordinate all training sessions.

Non-profit membership organisation the American Physiological Society (APS) has signed an agreement with ACCUCOMS for shared representation in Europe, Turkey and MENA.

The APS is devoted to fostering education, scientific research, and dissemination of information in the physiological sciences. The organisation publishes 14 peer-reviewed journals and book series covering all aspects of physiology.

ACCUCOMS will ensure that the American Physiological Society's journals are best placed for maximal market growth as well as for servicing and expanding their existing customer base in Europe, Turkey and MENA. ACCUCOMS is a leading agency in these territories, with a successful track record of sales growth.

The Independent Scholarly Publishers Group (ISPG) is pleased to announce the renewal of its exclusive agreement for representation in Mainland China with The Charlesworth Group. The renewed agreement now includes representation in Hong Kong.

ISPG is a coalition of 20 independent HighWire hosted publishers of 51 journals and related academic content that promotes, markets to, and negotiates with library consortia, hospitals and other organisations around the globe. The Charlesworth Group has successfully negotiated agreements for the ISPG collection with important new customers in China. These include institutions such as The Chinese Academy of Medical Sciences, China Medical University and Nanjing Medical University.

Last year, the director of the ISPG, Tom Taylor, was hosted by The Charlesworth Group on a trip to China, where he conducted seminars at prominent Beijing medical institutions. He introduced the curators, librarians, medical researchers, and others who attended the seminars, to the world-renowned ISPG journals and also shared the top trends in publishing. As a result of the enthusiastic response, Tom will return to China early this summer to conduct further seminars with key staff from The Charlesworth Group.

The Radiological Society of North America (RSNA) has signed an agreement with ACCUCOMS, a Netherlands-based provider of sales and marketing services to scholarly and society publishers, for shared representation in Turkey and the Middle East and North Africa (MENA).

The Radiological Society of North America is an international society of radiologists, medical physicists and other medical professionals with more than 51,000 members across the globe. The RSNA publishes two top peer-reviewed journals: Radiology, the highest-impact scientific journal in the field, and RadioGraphics, which claims to be the only journal dedicated to continuing education in radiology.

RSNA agreement with ACCUCOMS was developed to expand readership to users across Turkey and MENA who desire best in scholarly journals and educational materials, clinical relevant information, and the latest technological breakthroughs in the field of radiology.

Research Solutions company Reprints Desk, Inc., US, has announced the launch of A-Z Academic Document Delivery Collection, a new single-article document delivery retrieval service for academic libraries that provide literature acquisition services to faculty, graduate students and undergraduate students. University of Washington Libraries was among the first users of this new service, which Reprints Desk initially launched to a limited number of academic institutions in 2012.

The collection comprises content from leading publishers. This includes more than 14,000 journal titles and single chapters from more than 10,000 books. Reprints Desk provides a high quality PDF within minutes for each document delivery request that the company receives. Reprints Desk makes the service available for a low transactional service fee plus a special academic copyright royalty charge that is normally between fifteen to twenty-five US dollars.

Academic institutions, corporations, and government organisations use document delivery as a legal method for retrieving single copies of full-text papers from scholarly peer-reviewed journals when subscription access does not exist. Reprints Desk has held lone honours as the top-rated document delivery supplier in every document delivery market research survey conducted by information analyst and advisory firm Outsell, Inc., since 2008.

The Charlesworth Group is working with journal GERMS to help support them with their file conversion requirements for PubMed Central (PMC) deposit. GERMS is a peer-reviewed infectious diseases journal published by the European HIV/AIDS and Infectious Diseases Academy and the National Institute of Infectious Diseases "Prof.Dr Matei Bals", Romania.

The journal provides health, social and education professionals with the highest standards of knowledge and practice in the area of infectious diseases. As part of the project, The Charlesworth Group converted files from Microsoft Word to PubMedCentral-compliant XML to enable GERMS to meet the necessary deposit criteria set by PMC.

The Charlesworth Group is expert in XML conversion workflows, possessing the ability and flexibility to work with a variety of source files, and also to output a broad variety of formats and DTDs, including PMC- and NLM-compliant formats, tailored to the needs of the customer.

ACCUCOMS, a Netherlands-based provider of sales and marketing services to scholarly and society publishers, has signed new representation agreements with Akadémiai Kiadó and Wiley.

Wiley has selected ACCUCOMS to promote and sell its Online Library in the Turkish Corporate and Government sector. Akadémiai Kiadó has expanded its existing representation agreement with ACCUCOMS, which now represents the publishing house in India, Latin America and North America.

Akadémiai Kiadó, founded in 1828 by the Hungarian Academy of Sciences (HAS), is Hungary's oldest continuously operating publishing house, member of the Wolters Kluwer group. Akadémiai Kiadó publishes the largest portfolio of scientific, technical and medical journals in Hungary with more than 60 peer-reviewed publications representing a score of scientific fields.

Wiley Online Library hosts the world's broadest and deepest multidisciplinary collection of online resources covering life, health and physical sciences, social science, and the humanities.

Not-for-profit publisher BioScientifica and academic publisher SAGE have selected ACCUCOMS for major telemarketing projects in 2013. SAGE has renewed an ongoing agreement for global telemarketing support. BioScientifica has started a long-term project to increase awareness of its products across the world.

BioScientifica publishes journals on behalf of three societies – the Society for Endocrinology, European Society of Endocrinology, and the Society for Reproduction and Fertility. ACCUCOMS will contact prospects and subscribers to increase global awareness and sales. Following an initial campaign which BioScientifica ran with ACCUCOMS in 2012, it is extending its relationship in 2013.

ACCUCOMS has been working closely with SAGE for several years and will continue to offer global telemarketing support, with a focus on takeover titles and renewals.

ACCUCOMS is an independent provider of services to academic and professional publishers around the world. Established in 2004, it now operates from the Netherlands, Turkey, Costa Rica, the US, MENA and India. ACCUCOMS’ multilingual teams seek to offer efficient and intelligent representation, telemarketing and business intelligence services as well as user interaction programmes to clients that range from large publishing houses to specialist society publishers.

ACCUCOMS, a Netherlands-based provider of sales and marketing services to scholarly and society publishers, has announced that it will train Elsevier users in Turkey as part of a newly launched user interaction programme. The user interaction programme trains researchers and librarians in the use of Elsevier's scholarly tools and solutions, such as ScienceDirect and Scopus.

In 2013, ACCUCOMS will organise user training sessions on behalf of Elsevier at more than a hundred libraries and universities in Turkey as a continuation of Elsevier's training support for universities over the past years. Training sessions will show researchers how Elsevier's various tools and solutions can benefit them and their research or studies.

According to Elsevier, the main aim is to maintain the most efficient and effective user experience to ensure that the contribution of the solutions is beyond expectation and creates value for research workflows.

According to ACCUCOMS, trainings will be conducted by dedicated trainers for the scientific community, who will also be trained by Elsevier specialists. They will follow the original business workflows in order to achieve the most efficient results.

The Chinese Academy of Medical Sciences (CAMS) and ISPG (Independent Scholarly Publishers Group), a selection of High-Impact Scholarly journals hosted by HighWire Press, have signed a 3 year agreement for access to 37 key medical publications in Mainland China.

The Charlesworth Group, ISPG's exclusive agent in the region, helped secure the purchase of ISPG content by CAMS. CAMS is directly under the leadership of the Ministry of Health and is the main state-level academic center for medical sciences and a multidiscipline medical research in China.

CAMS aims to encourage high-quality research in biomedical science with the aim of improving people's health and reducing the death rate; to offer the best clinical diagnoses and treatments for severe and rare diseases; to promote the transition of research to clinical applications and to train first-rate medical professionals for research, clinical services and education.

ISPG is a coalition of independent publishers of high-impact journals and related academic content, hosted on the HighWire platform, which promotes, markets to, and negotiates with library consortia, hospitals and other organisations worldwide.

Books enquiry and ordering services provider PubEasy, UK, has announced that AudioGO has joined its growing, international e-community of booksellers and their suppliers. AudioGO is one of UK's leading audiobook publishers of a broad and diverse range of spoken word and large print books. PubEasy is a service of Bowker, an affiliated business of ProQuest.

PubEasy offers thousands of publisher imprints and millions of titles to more than 16,000 booksellers in 110 countries. Publishers, distributors and wholesalers join PubEasy to get exposure to a large universe of potential clients, while increasing the ease with which those booksellers can conduct business with their suppliers.

Once AudioGO goes live in December, titles serviced via its UK distribution facilities will be available to registered booksellers with a PubEasy account for ordering and enquiry needs. Booksellers will be able to check price and availability and place orders with AudioGO through PubEasy's simple interface. Booksellers who wish to receive free access to PubEasy can go to www.pubeasy.com and register online.

ACCUCOMS, a Netherlands-based provider of sales and marketing services to scholarly and society publishers, has released the findings of a new report titled 'Improving Customer Retention and Renewal Rates.' According to the report, publishers need to focus on establishing a dialogue with their customers if they want to improve their retention and renewal rates.

The report is based on a survey among publishers as well as feedback from libraries, and outlines several sales and marketing strategies publishers can use to identify potential cancellations and stimulate earlier renewals.

In September 2012, ACCUCOMS held a survey among society, academic, non-profit and commercial publishers. The questions addressed sales and marketing priorities as well as subscription renewal trends. The survey found that in recent years, a quarter of subscribers (26 percent) had been renewing their subscriptions later in the renewal cycle. For 2012, more publishers expected subscription renewals to decrease (44 percent) than to stay the same (39 percent). The survey also found that publishers mainly use email newsletters and printed materials (38 percent) to reach out to customers. Feedback from libraries described longer decision-making processes and an increased focus on usage statistics.

In the report, ACCUCOMS recommends using the decision-making processes to establish a two-way conversation between publishers and their customers. Publishers need to focus on increasing product awareness and usage, improving product experiences and providing solutions for issues before they turn into reasons not to renew.

The report can be accessed and downloaded via the ACCUCOMS website www.accucoms.com/report/improving-customer-retention-and-renewal-rates

Information services provider Swets, Netherlands, has announced an extension in the capability of selection management tool, SwetsWise Selection Support, to now connect with over 190 platforms for automated usage harvesting. This is the latest update to the leading ROI tool that offers COUNTER compliant reports including price, price per use and impact factor.

The tool is all encompassing; usage can be collected whether you purchase the content from Swets or elsewhere. It can be collected whether or not the platform is SUSHI enabled. It can also be collected from both COUNTER and non-COUNTER platforms.

Access to 190 platforms eliminates the need for time consuming manual collection and affords libraries the time and resources to focus on a more complete evaluation of their collections.

SwetsWise Selection Support claims to be the most complete evaluation and analysis tool currently available for making collection development decisions.

ACCUCOMS, a Netherlands-based provider of sales and marketing services to scholarly and society publishers, has signed a contract with RINGGOLD for exclusive representation for territories outside the UK and North America. This is the first such partnership between ACCUCOMS and another provider of publisher services.

RINGGOLD provides the Institutional Identifier and supplies publishers with a comprehensive overview of the scholarly market. Its Identify database contains over 300,000 institutional records, while the Consortium Directory Online (CDO) profiles more than 400 library consortia in 100 countries.

ACCUCOMS is an independent provider of sales and marketing services to academic and professional publishers. As of now, ACCUCOMS is the exclusive reseller of RINGGOLD products in all territories except the United Kingdom and North America and for those publishers in Europe which are already in communication with RINGGOLD.

The Charlesworth Group has announced that Henry Stewart Talks, the UK producer of the Biomedical and Life Sciences Collection, has appointed the company to represent them in Mainland China.

The collection of specially prepared, online, animated, audio-visual lectures by world leading scientists (including many Nobel Laureates) has prestigious universities in over 45 countries and most of the world's largest pharmaceutical companies amongst its subscribers. The collection already contains over 1,500 lectures organised in 75 series and is constantly updated, with new series and lectures released every month.

Henry Stewart Talks publishes animated audio visual presentations by leading world experts - advanced content in a user friendly format. It covers biomedicine, life sciences, management, marketing, finance, advertising and many more topics.

The 3M Cloud Library eBook Lending Service recently launched a pilot programme that helps to bring Penguin eBooks to library patrons at the New York Public Library and Brooklyn Public Library. The pilot programme allows the libraries to purchase and lend Penguin eBooks through the 3M Cloud Library system. In addition to the Penguin collection, the libraries will also offer additional titles from the 3M Cloud Library, which has a growing catalogue of more than 200,000 titles from some 300 publishers.

During the pilot program, Penguin will make its eBooks available to the libraries for one year with renewable terms, and library patrons will be able to access the collection remotely utilising their personal devices, including PCs, iOS (iPhone, iPad, iPod Touch) Nooks and Android devices. Penguin content is expected to be available to all 3M Cloud Library customers by the end of the year.

The growing list of 3M Cloud Library customers now numbers more than 70, with libraries across the country enthusiastically implementing 3M’s turnkey system of digital content, in-library hardware, and apps for borrowing and reading.

The system is compatible with multiple personal devices, and also works with 3M eReaders, which patrons can check out like any other lendable materials. Additionally, inside participating libraries, 3M Discovery Terminals help patrons browse the system’s growing catalogue on electronic kiosks.

ACCUCOMS, a Netherlands-based provider of sales and marketing services to scholarly and society publishers, has signed agreements for sales representation with Akadémiai Kiadó in Latin America, the American Society of Nephrology in India, Baltzer Science Publishers in Europe and North America, and Kluwer Law International in Turkey. ACCUCOMS now represents 31 publishers worldwide.

Over the past year, ACCUCOMS has expanded its portfolio with representation services in Turkey, India, the Middle East and North Africa. These regions complement the regions ACCUCOMS was already active in, namely Europe, North America and Latin America.

The number of publishers opting for representation services is increasing. The global economic downturn has drawn attention to the need for efficiency. Language- and region-specific interaction with customers has proven to be beneficial to both publishers and information specialists across the globe.

ACCUCOMS, a Netherlands-based provider of sales and marketing services to scholarly and society publishers, has announced that it has selected by Morgan & Claypool Publishers for representation services in France.

With its unique focus on local market knowledge and languages, ACCUCOMS will seek to increase the presence of Morgan & Claypool's products Synthesis and Colloquium in the French market.

Synthesis Digital Library of Engineering and Computer Science and Colloquium Digital Library of Life Sciences consist of original, book-length content. They provide more analysis and depth than the typical research journal article, and are more dynamic than traditional resources.

Accucoms offers efficient and intelligent representation, telemarketing and business intelligence services to clients that range from large publishing houses to specialist society publishers. Established in 2004, the company now operates from the Netherlands, Turkey, the USA, Costa Rica and India.

The Charlesworth Group has renewed national online agreements with 12 publishers as part of its National Science and Technology Library (NSTL) consortia sales programme. These renewals cover a 3 year term.

The country-wide China agreements with NSTL connects publishers to around 650 Chinese universities and research centers, opening opportunities for publishers to increase their reach, brand and readership across China, connecting with institutions nationally and disseminating key research to an increasing audience across this growing market.

The Charlesworth Group offers customisable and trusted publishing services, innovating and educating from their global office base across 3 continents - Asia, Europe and North America. The company specialises in China sales and marketing, cutting edge XML workflows, and Author & Education services.

TBI Communications, a UK-based strategic marketing consultancy for scholarly publishers, has announced the beta launch of the Sales Management Dashboard (SMD).

SMD is a new tool designed for publishers, societies and other content providers with multiple sales agency relationships to help them understand and manage their sales pipeline. It was initially developed as an Excel-based tool, but is now in beta as a web-based tool.

TBI has called on publishers to join the SMD beta phase. To know more about SMD, or discuss a trial of the beta version, interested parties may contact TBI at info@tbicommunications.com. Alternatively, the company will be attending SSP in Crystal City, Arlington, VA from May 30 – June 1, 2012.

Scientific publisher Nature Publishing Group (NPG), UK, will offer site license access to Spektrum der Wissenschaft, the German-language edition of Scientific American, as well as to Spektrum's sister publications and archives. All titles, available in German, will be hosted on the Spektrum.de platform. Together with Scientific American, Spektrum der Wissenschaft complements the consumer media portfolio of NPG to the German speaking scientific community.

Spektrum der Wissenschaft has offered site license access directly to institutional customers for many years. NPG institutional customers in Germany, Austria and Switzerland can now work with one sales representative for NPG journals, Scientific American and the Spektrum der Wissenschaft site license platform.

The NPG sales team will offer site license access to government, corporate and academic customers. A current site license subscription includes access to the current year and the previous 4 years in PDF format. Archive articles before 2003 are only accessible in full-text HTML.

The archive package from Spektrum also includes former titles Abenteuer Archaelogie (Archeology Adventure: 2004-2007) and Astronomie heute (Astronomy Today: 2003-2007). All users can browse the archive online. The archive is searchable by keyword, author, article title and subject area. Alternatively, users can also browse by year and issue.

Licences and customer support will be continued to be handled directly by the Spektrum team, to ensure that customers are dealing with native German speakers and have support in their time zone.

The Spektrum der Wissenschaft portfolio, hosted on the Spektrum platform, is the latest in archive offerings from NPG. Scientific American's complete archive, back to volume 1, issue 1 in 1845, is available on nature.com. The Nature archive 1869-1996 is also available on the nature.com platform.

UBM Medica US, part of UBM Connect, and MedicExchange have announced a marketing and distribution partnership. MedicExchange provides technology solutions, technical data and a robust social media platform for over 90,000 healthcare buyers and sellers in radiology, healthcare IT, medical services and equipment markets.

Through this marketing and distribution partnership, more healthcare decision makers will benefit through easier and more extensive access to MedicExchange's content including new LinkedIn integration bringing networks of buyers and sellers together; buying tools to help save hospitals money, verified to identify 18 percent savings; access to the most advanced http://www.medicexchange.com/medicexchange-webstore.html healthcare e-commerce platform.

UBM Medica US serves the healthcare industry and delivers integrated and strategic communication solutions to a comprehensive audience of medical professionals and healthcare consumers through online, print, live, and custom programs. MedicExchange content will now be delivered to more professionals via the UBM Medica Partner Network.

Information services provider Swets, Netherlands, has announced that the Mendeley Institutional Edition (MIE) powered by Swets has gone live, empowering libraries and delivering new tools to researchers.

MIE is for academic institutions and research groups, who want to provide improved services to researchers. It is a research service provided by libraries that reportedly improves the productivity of researchers, and gives the library the real-time visibility they need to continuously improve their services. According to the company, unlike alternative products that only provide pieces of the solution, MIE delivers clear value to both libraries and their customers.

MIE is said to combine a premium version of the Mendeley research work tool, which gives a productive integrated combination of reference management, research content discovery and collaboration. The product is also seen to give libraries analytics that lets them connect content use with consequent research publications and the readership of these publications. These analytics also help the library identify how to continuously improve their services. This is a cloud based real time platform.

EMpact Sales (EMpact), the publisher representation group of EBSCO, has been chosen as sales agent for Integrum World Wide. Under the agreement, EMpact will represent the company in Germany, Switzerland, Austria, Poland, the Czech Republic, Slovakia, Hungary, Serbia, Montenegro, Kosovo, Slovenia, Macedonia, Croatia, and Bosnia and Herzegovina.

Integrum World Wide provides access to the Integrum databases outside the Russian Federation. Integrum claims to be the largest collection of Russian and Commonwealth of Independent States (CIS) databases covering a wide range of topics. At the beginning of 2012, Integrum contained about 400 million documents related to Russia. The scope of more than 5,000 databases covers all national and regional newspapers and magazines, statistics, official publications, archives of the leading national and international information agencies, full texts of thousands of literary works, dictionaries, and more.

As part of the EBSCO group, EMpact brings to the sales process an expanded team of experienced sales and marketing personnel who have been working with publishers and libraries for many years. With the support of 30 fully staffed offices in 23 countries worldwide, EMpact's global reach makes it possible for content providers to take advantage of opportunities they might otherwise miss.

Information services provider Swets, Netherlands, has announced that Ryoji Fukada has joined the company as Chairman for their Japanese Office.

Fukada brings a wealth of experience with him; covering 37 years in the international publishing sector, including pioneering Elsevier's Science Direct product into the Japanese market and most recently as Managing Director for Springer Japan. Earlier in his career he played a key role in opening Swets' Japanese office and establishing a firm business foothold for the company not only in Japan but across the South East Asia region.

Fukada will be based at Swets' Tokyo office.

ACCUCOMS, a Netherlands-based provider of sales and marketing services to scholarly and society publishers, is expanding its range of services and has added two directors to its management team. Simon Boisseau has joined the company as Director Institutional Sales and Fleur Stigter will head the new Content Strategies business unit.

Simon Boisseau has gained extensive experience within the publishing industry at the Pharmaceutical Press, Hodder Arnold and Future Science Group. As Director Institutional Sales, Boisseau will be overseeing the activities of sales managers and representatives in all territories.

Fleur Stigter has previously worked at TheEuropeanLibrary.org, Europeana.eu, Liones and Sdu Uitgevers. As Director Content Strategies, Stigter will be in charge of business intelligence services, including customised market intelligence reports and end-user advocacy programmes.

Boisseau and Stigter join Egon Menardi, Director Publisher Sales, to complement the management team at ACCUCOMS.

Sales and marketing service provider Publishers Communication Group (PCG) and information supply chain consultancy Ringgold, Inc. have announced a new partnership to leverage their respective strengths in creating a high-impact sales service for publishers. The two firms are combining their unique expertise to offer the Targeted Institutional Sales Program, providing authoritative data and proven sales tactics for publishers seeking new inroads to library markets around the world.

Ringgold enables publishers of scholarly and professional content to analyse their own subscriber base and target prospects in the wider market with the Identify database. Identify organises and classifies more than 280,000 institutions and over 350 consortia, and each institutional entity is assigned a unique identification number to disambiguate organizations. PCG is an industry-leading sales and marketing consulting firm delivering specialised outreach programmes for scholarly content to libraries and consortia via local networks in Europe, North America, Latin America, India and China.

With this service, publishers can take maximum advantage of both Ringgold’s market data and PCG’s local sales and language expertise. Consultants from both companies will work closely with publishers to uncover new prospects from Identify, and develop a tailored sales campaign to be executed by PCG.

Radiopaedia.org, a collaborative online radiology resource, has announced a marketing and distribution partnership with UBM Medica, the medical division of United Business Media (UBM). UBM Medica delivers integrated and strategic communication solutions to a comprehensive audience of medical professionals and healthcare consumers through online, print, live, and custom programmes.

As a result of this partnership, Radiopaedia 's content will now be delivered to more professionals via the UBM Medica Partner Network. More radiologists and non-radiology medical practitioners will benefit through easier and more extensive access to Radiopaedia's content, including a quiz mode, which allows medical practitioners to hone their diagnostic skills on any of the thousands of cases available on the site; a featured case every day, available from the homepage as well as through Twitter and Facebook, iPhone and iPad iOS apps, available in the iTunes Store; and a monthly digital newsletter highlighting the best contributed content and other useful radiology information.

Radiopaedia.org is a collaborative online radiology resource, founded by Australian Neuroradiologist Dr. Frank Gaillard in 2007. Its mission is to create the most comprehensive and up-to-date collection of radiologist reference articles and cases and to make it available online for free. Radiopaedia.org has also published a number of iOS (iPhone and iPad) apps, and is in the process of finalizing a new app to replace its existing apps.

Library solutions provider 3M Library Systems and Polaris Library Systems have announced a strategic partnership that will make browsing and checking out eBooks simpler. The 3M Cloud Library eBook Lending Service will now be integrated with the Polaris Integrated Library System (ILS), allowing patrons at participating libraries to discover both physical and digital collections from wherever they are browsing - the library's own public access catalogue (PAC) or from the 3M Cloud Library applications. The new partnership will be showcased at the Public Library Association 2012 Conference, beginning on March 13 in Philadelphia, Pa.

This first-of-its-kind integration between an ILS and eBook service is projected to bring added convenience to library patrons, who will now be able to browse and check out both physical books and eBooks from one unified interface. The system will also enable unified account profiles, where users will be able to view status updates or receive notifications for all of their materials - both physical and digital. Additionally, with the integrated system, statistics on 3M eBooks will be collected in real time and included in circulation reports - a valuable asset for librarians.

The added ease-of-use for Polaris libraries and their patrons builds on the 3M Cloud Library's already well-established convenience and simplicity. By providing both digital content and in-library hardware, along with apps for borrowing and reading, the 3M Cloud Library offers a turnkey system for digital reading. Patrons can view content on a 3M eReader that they check out from the library, or can access the system on their own devices with an easy-to-install app (currently available on Android, iOS, and PC platforms). With Polaris integration, the 3M Cloud Library apps now will allow the patron to view and place holds on physical materials as well as easily check out and read popular eBook titles.

The 3M Cloud Library service is currently in use at 10 beta sites across the US. In April, general release installations will be performed for 30 additional library systems. Patrons of these libraries will gain access to content from a growing list of more than 40 publishers, with content offerings totaling well over 100,000 titles.

Accucoms, a Netherlands-based provider of sales and marketing services to scholarly and society publishers, has announced a new agreement with GeoScienceWorld (GSW) for sales representation and customer service in Europe, including Turkey.

GeoScienceWorld is a non-profit organisation that serves peer reviewed journal literature from 26 publishers to researchers in more than 40 countries.

Accucoms offers publishers worldwide a sales representation service that includes face-to-face selling, account management, representation at library events, telesales and local language marketing activities. Established in 2004, the company now operates from the Netherlands, Turkey, the USA, Costa Rica and India.

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The Charlesworth Group has signed an exclusive three year China agency deal to market and sell the American Diabetes Association (ADA)'s top English language journals. With this move, the company seeks to substantially develop sales and ADA's brand in the market, and help bring crucial information about diabetes care and treatment to researchers, practitioners and patients in China and across the world.

The Charlesworth Group will be responsible for sales of print titles and online access, and also sponsored pharmaceutical reprints that will be distributed throughout academic and research institutions. The company’s long-standing presence in China allows it to provide key market knowledge and strategic advice for successful delivery of this important research into Chinese medical communities.

The American Diabetes Association funds research to prevent, cure and manage diabetes; delivers services to hundreds of communities; provides objective and credible information; and gives voice to those denied their rights because of diabetes. Founded in 1940, the Association aims to prevent and cure diabetes and to improve the lives of all people affected by diabetes.

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Sales and marketing services provider Dragonfly Sales and Marketing Consulting, US, has announced a new partnership with GeoScienceWorld to extend sales and marketing services to academic consortia in Australia and New Zealand, Canada and Korea.

GeoScienceWorld is a comprehensive Internet resource for research and communications in the geosciences, built on a core database aggregation of peer-reviewed journals, indexed, linked, and interoperable with GeoRef. With this new agreement, Dragonfly will represent GeoScienceWorld's 40 earth science journals from 26 global STM publishers in those key global markets.

Dragonfly Sales and Marketing Consulting provides sales and marketing services to academic publishing companies, societies and libraries internationally. Utilising a global network of experienced professionals, Dragonfly directs the market development, launch, and sales of new and existing texts, represents societies and publishers to library consortia, and offers general sales and marketing services as needed.

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The Charlesworth Group has announced that it will be working with the Copyright Clearance Center, Inc. (CCC) to help the latter expand its services into Chinese language rights licensing. The Charlesworth Group and CCC will help Chinese publishers reach new global secondary rights markets and better understand copyright and licensing opportunities.

As experts in the Chinese market, The Charlesworth Group will be providing the knowledge and means for CCC to expand its existing services and open up new market opportunities through building links with Chinese institutions.

CCC has paid more than $1 billion in royalties to rightsholders over the past 10 years, and continues to provide copyright licensing solutions to companies of all sizes, as well as academic institutions, law firms, healthcare organisations and government agencies. To Chinese publishers, working with CCC presents great benefits to expand their brand name in the world as well as generating more profit. It helps publishers generate revenues from the reuse of their work, expand into new markets, explore new business models, and also track the reuse of their content.

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STM publisher IOS Press, Netherlands, has signed an exclusive agreement with ACCUCOMS, a Netherlands-based provider of sales and marketing services to scholarly and society publishers, for sales representation in Turkey. ACCUCOMS now represents IOS Press in Turkey, Italy and the USA.

The representation services provided by ACCUCOMS include customer service and sales activities such as lead research, site visits, product demonstrations and license negotiations with individual institutions, large corporations, multi-nationals and consortia.

Commencing its publishing activities in 1987, IOS Press serves the information needs of scientific and medical communities worldwide. IOS Press now (co-)publishes over 100 international journals and about 130 book titles each year on subjects ranging from computer sciences and mathematics to medicine and the natural sciences.

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Information services provider Swets, Netherlands, has announced that US-based reference databases provider Credo Reference has recently joined the SwetsWise eBook catalogue with over 1,500 reference works from more than 80 of the world's best reference publishers.

Collections and titles are thoughtfully selected to offer broad coverage of subjects such as psychology, history, business, education, environmental studies and much more. The Credo Reference platform claims to be easy to use, highly customisable and appeals to users and researchers in both the academic and corporate library markets.

Credo Reference has been offering completely customisable reference collections for libraries since 2002. Credo's General Reference service empowers librarians and effortlessly delivers authoritative answers to millions of researchers worldwide. The Publisher and Subject Collections offer libraries deep reference content from highly-regarded publishers. literati by Credo, launching in 2012, will offer tools and services to improve Information Literacy.

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Accucoms, a Netherlands-based provider of sales and marketing services to scholarly and society publishers, has announced that its sales representation for the Future Science Group (FSG) has been extended to include northern Europe.

ACCUCOMS has been providing sales representation for FSG in North America since August 2010. Following on from the success of this cooperation, FSG has appointed ACCUCOMS to dedicate a sales representative to activities in Scandinavia, Finland and the United Kingdom.

Accucoms offers publishers worldwide a sales representation service that includes face-to-face selling, account management, representation at library events, telesales and local language marketing activities.

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Information services provider Swets, Netherlands, recently signed contracts with five publishers to make their publications available in SwetsWise Online Content, its e-journal gateway. The publishers include Brepols, Cairn.info, JST, NecPlus and RMIT Publishing. With more than 13,000 full text titles and over 38 million articles, SwetsWise Online Content claims to contain the most extensive collection of e-journals currently available, all in original published format.

SwetsWise Online Content seeks to provide a single source for accessing reputable and valuable e-journals from the world's leading publishers. With more than 25 million searchable references and links to full text articles, it is stated to help to reduce the amount of effort involved in gaining access to acquired content. Its intuitive interface is claimed to provide information professionals with a complete overview of the e-journals ordered across their organisation and their availability.

In addition, it supplies informative usage statistics on each title and includes features such as swift access set-up for new e-journal subscriptions and automatic handling of claims for missing content with publishers.

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Springer Healthcare, part of Springer Science+Business Media, has signed a three-year reprints and sales agreement with the American Society of Clinical Oncology (ASCO), effective January 1, 2012. ASCO is a leading professional organisation representing physicians who care for people with cancer.

Springer Healthcare will be the exclusive supplier of reprints from articles published in ASCO's Journal of Clinical Oncology and Journal of Oncology Practice for North and South America, most of Europe, India, and other territories. In addition, Springer Healthcare will be the exclusive representative for licensing of other ASCO educational resources including the ASCO Annual Meeting abstracts and Educational Book, Virtual Meeting content, symposia proceedings, patient materials, and ASCO University—the Society's online learning environment.

Springer Healthcare, part of Springer Science+Business Media, has undergone significant growth in the past decade and has expanded rapidly, with global reach into all international markets and more than 150 employees worldwide. The company seeks to meet the communication and publishing needs of the international healthcare communities, with a growing portfolio of products, including MedWire News, strategic consultancy, event management, eBusiness products and services, as well as print and digital medical publishing.

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Information services provider Swets, Netherlands, has announced that the first Serials Price Increase Report for 2012 is now available for all customers at the Swets website. An additional historical report, providing an overview of prices from 2001 onwards, is also available for customers.

Every year, Swets collects pricing information from thousands of publishers worldwide. As a helpful, additional budgeting tool for its customers, the company publishes a Serials Price Increase Report which contains a wealth of data covering thousands of publications. The report is published in stages, with the first appearing in October with monthly updates following until the final, full report is made available in the February of the following year.

Customers can also download the Serials Price Increase Report for 2012 directly from http://www.swets.com/sw/information-center/general.

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Information services provider Swets, Netherlands, has signed contracts with publishers BMJ Group and Boom uitgevers Den Haag. The deal will see the publishers Dutch and English language titles made available in SwetsWise Online Content - Swets' e-journal gateway. With more than 400 participating publishers SwetsWise Online Content claims to contain the most extensive collection of electronic journals currently available, with links to more than 11,000 full text titles - all in original published format.

SwetsWise Online Content, including Title Bank, provides a single source for accessing reputable and valuable electronic journals from the world's leading publishers. With more than 25 million searchable references and links to full text articles, SwetsWise Online Content helps to reduce the amount of effort and headache involved in gaining access to acquired content. Its intuitive interface provides information professionals with a complete overview of the electronic journals ordered across their organization and their availability.

In addition, it supplies informative usage statistics on each title, and includes features such as swift access set-up for new e-journal subscriptions and automatic handling of claims for missing content with publishers.

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eTextbook Aggregator Reference Tree, UK, has announced a partnership with the University of Liverpool Library to make textbooks available by chapter to University of Liverpool students.

In the first arrangement of its kind, the University of Liverpool Library will promote Reference Tree to the University's over 27,000 student population as an alternative solution to existing book shops and other online retail outlets for students to purchase their course textbooks.

The collaboration was instigated to provide an additional source of textbook content alongside the extensive holdings offered to students through the library. University of Liverpool Students will be able to determine the availability of books on the University of Liverpool Library Catalogue via the Reference Tree site, enabling them to obtain the content they need via Reference Tree or the Library.

The company is looking for collaborations with other Universities, and are actively reaching out to Universities across the UK.

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Information services provider Swets, Netherlands, recently signed an agreement that will see Dawson Books eBook content available to order via SwetsWise. SwetsWise is an information resource management and procurement platform, with over 1million eBooks included in its catalogue. It remains the only interface for managing both journals and eBooks, bringing together an impressive wealth of compelling content that is unparalleled within the information industry.

Dawson Books is at the forefront of technical innovation in book supply to academic, professional and research institutions. With over 200 years of experience in book handling, Dawson Books have seamlessly integrated dawsonera, their eBook arm, into their portfolio, providing libraries and information departments with the content they need, in the formats they require. All dawsonera titles are now available to order via SwetsWise, under the same pricing and purchase models offered by Dawson.

The dawsonera ebook platform provides libraries with a streamlined procurement workflow that seamlessly integrates with existing print services, and allows publisher partners a secure route to market their econtent. Working with the more than 400 international leading publishers, Dawson has ensured that rich, diverse and dynamic content populates dawsonera for the benefit of library customers.

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Accucoms, a Netherlands-based provider of sales and marketing services to scholarly and society publishers, has announced a new agreement with the American Society of Civil Engineers (ASCE) for sales representation in Latin America.

Accucoms will now represent ASCE in Latin America as well as Turkey, where it has been producing impressive results for ASCE over the last two years. ASCE opted for Accucoms because of its impressive track record and its demonstrated understanding of the Latin American market.

Accucoms offers publishers worldwide a sales representation service that includes face-to-face selling, account management, representation at library events, telesales and local language marketing activities.

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Information services provider Swets, Netherlands, and Wisers, a Hong Kong-based Greater China news information provider, have signed an agreement that will see Swets act as sales and marketing representative for Wisers in Asia Pacific (excluding Greater China).

Under the deal, Swets will represent Wisers in marketing and sales to increase the reach of their various solutions including WiseSearch, WiseNews@Academic, and WiseDigest to Japan, Korea, Singapore, and South Asia regions.

Wisers is a news aggregator and technology enabler that provides time sensitive and market relevant information from Greater China. Their comprehensive database is authorised by top-tier leading content sources. Wisers offers a suite of quality services and comprehensive solutions for different industries, and delivers the latest news information from over 2,500 content sources every day.

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eTextbook aggregator Reference Tree, UK, has announced that it has entered into a collaboration with Gemeinsamer Bibliotheks Verbund (GBV) to distribute eTextbooks from publishers for which Reference Tree has signed Europe-wide or World-wide rights.

Users of the GBV's extensive catalogue will now gain access to more than 2,500 eTextbooks from the world's leading publishers including Taylor & Francis, McGraw-Hill, Elsevier, Hodder Education, Business Expert Press and Packt Publishing. Additionally, as new titles and publishers distribute their books through Reference Tree, so too will these be indexed by the catalogue providing access to even more content.

The venture marks a significant step in Reference Tree's continuing expansion into Higher Education, extending content reach to thousands of users from more than 450 university, college and government sponsored research libraries across GBV's member states. In addition to cost-effective core content, GBV catalogue users will also benefit from Reference Tree's learning and study tools such as text highlighting and annotations.

Users of the GBV catalogue will be able to access these titles immediately.

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Information services provider EBSCO, US, has announced that EBSCONET ERM Essentials, the company’s e-resource management system (ERM), was recently upgraded to include improved navigation, hover-over previews, and more. These enhancements, a direct result of customer feedback, are designed to make this cutting-edge tool even more effective for the librarians who use it.

Improved navigation within the site provides the ability to maneuver through most lists at the detail level and easily find and browse related items, which helps librarians work more efficiently and with fewer clicks. Quick access to the relevant terms and conditions for a title or package saves time and provides the needed information in the right context. Once a title or database/package is found in the Collection Manager, the librarian can see the terms of use without having to link to the relevant license under which it was acquired.

In addition, access to information in general has been greatly streamlined with the introduction of hover-over previews on virtually every result grid. With frequently used elements shown in the preview, many key questions can be answered right from the result list — reducing the number of clicks and streamlining the operation. Numerous enhancements also have been made to features related to adding cost and license information to resources, including simplifications in how resources can be associated with licenses and the ability to assign costs to multiple fund codes or library locations. Processes have been made more efficient and more intuitive, enabling librarians to save time and provide a more accurate reflection of cost distribution.

ERM Essentials is said to significantly reduce the time librarians spend on data entry and maintenance, allowing them to devote valuable time to other tasks. It shares vital e-resource data and integrates seamlessly with other EBSCO Complete Management and Discovery Solutions, including EBSCONET, EBSCO A-to-Z, LinkSource, EBSCOhost research databases, EBSCO Discovery Service, and more.

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EMpact Sales (EMpact), the publisher representation group of EBSCO, has entered into a global (excluding Israel) agreement with Eduserv to provide sales representation for their OpenAthens product. OpenAthens is an identity and single sign-on product that controls users' access to online resources with a single username and password. It is currently used by more than three million people worldwide to access resources such as journals, databases and desktop applications.

Eduserv enables organisations to improve service delivery to customers and staff through better use of technology. The company's identity and access management services are used by over three million people worldwide in education, healthcare, publishing and commercial organisations.

As part of the EBSCO group, EMpact brings to the sales process an expanded team of experienced sales and marketing personnel who have been working with publishers and libraries for many years. With the support of 31 fully staffed offices in 23 countries worldwide, EMpact's global reach makes it possible for content providers to take advantage of opportunities they might otherwise miss.

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Information services company Royal Swets & Zeitlinger, Netherlands, is celebrating its 110th anniversary. Adriaan Swets and Heinrich Zeitlinger opened the doors to their business, a small bookshop in Amsterdam specialising in new and antiquarian scientific books, on September 26, 1901.

Although Heinrich Zeitlinger left the business only a year later, his name continues to grace the company and over the subsequent decades Swets, as the company is more widely known, has grown to establish itself as a global organisation, with offices in over 25 countries. Swets has played a leading role in transforming the acquisition, access, and management of print and electronic resources. The company remains fully committed to the development of innovative solutions that simplify the work of information professionals worldwide.

The company takes pride in its ability to provide innovative and valuable solutions for the many challenges the industry has faced through the years. Swets will continue to maintain and improve its range of services and solutions to customers and publishers.

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Information services provider Swets, Netherlands, has announced the successful implementation and release of impact factor analysis into SwetsWise Selection Support. SwetsWise Selection Support offers an unparalleled range of features that assist librarians in making more informed collection development decisions.

Usage statistics, subscription details and price information are combined into one clear overview and customers can quickly report on the price-per-use of any particular title. The new impact factor analysis allows for further, in-depth evaluation of a library's holdings, measuring the wider impact of content as well as the usage and cost per use.

SwetWise Selection Support's impact factor functionality helps the librarian to define the most appropriate titles for their collection by calculating the effectiveness of a title over a three year period. This is based on the number of times an article is reviewed, cited, indexed or used in other notes and proceedings over that time. By doing so, the librarian can determine and compare the influence of titles against those in the same field.

SwetsWise Selection Support's impact factor functionality utilises SCImago Journal Rank (SJR) data, developed by SCImago. This data is generated using a similar algorithm to the Google PageRank and the SJR is available both on screen and in downloadable reports. When researching a title, the SJR eliminates self-citations when excessive and provides extensive coverage of over 18,000 journals, including many non-English language titles. The results provide customers with a clear gauge of the visibility and impact of a title over the past 10 years.

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EMpact Sales (EMpact), the publisher representation group of EBSCO, has announced that it has been chosen as sales agent for The Chronicle of Higher Education. Under the agreement, EMpact will promote The Chronicle in Japan, Korea, Mexico, Central America, Argentina, Colombia, Chile, Peru, India and the Middle East.

The Chronicle is well known as the authoritative news source for academic professionals throughout North America. It claims to be the number one source of news, information, and jobs for college and university faculty and administrators.

As part of the EBSCO group, EMpact brings to the sales process an expanded team of experienced sales and marketing personnel who have been working with publishers and libraries for many years. With the support of 31 fully staffed offices in 23 countries worldwide, EMpact's global reach makes it possible for content providers to take advantage of opportunities they might otherwise miss.

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Publishing sales resource provider Burgundy Information Services Ltd., UK, has signed an exclusive agreement with The Institution of Engineering & Technology (IET) to provide sales expertise to eleven countries across Europe. The exclusive representation includes Denmark, Estonia, Finland, Italy, Latvia, Lithuania, Netherlands, Norway, Poland, Serbia and Slovenia.

The IET is digitising its collection of over 300 books in the areas of engineering and technology, adding the collection to the IET Digital Library (IETDL) platform. The IET eBooks collection will be available in September 2011 and will feature searchability at keyword, author, book or chapter level either separately or together with all IET journals and conferences.

The IET eBooks will benefit from Inspec database indexing at chapter level and will be DRM free.

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Journal subscription services provider Swets, Netherlands, has announced the launch of its new eDeals Service. Combining a powerful mix of informative data and intuitive online functionality with the knowledge and expertise of a Customer Account Manager the service will provide customers with end to end support in all aspects of an eDeal.

Direct, publisher eDeals offer many benefits to libraries but they can be incredibly complicated and time consuming to manage, particularly during the renewal phase. Swets' eDeal service will eliminate most of that hassle by installing a Customer Account Manager to act as project leader for the renewal season, alleviating some of the regular workload from customers, and provide extensive support and advice throughout the rest of the year.

This robust service will provide the tools and support to unlock the full potential of an eDeal and its content. With license conditions stored alongside publication and purchase data, customers can analyse historical information and gain an accurate insight into how their eDeal is performing at any time. The Customer Account Manager will always be on hand to explain and interpret the meaning of any particular license condition and to offer expert advice on how those conditions will relate to the customer's organisation.

In addition to that, Swets will provide some powerful assessment and evaluation tools, including detailed back year usage data on all eDeals managed via Swets, and assist in the set up of all end-user access to content.

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Market intelligence, sales and marketing services provider Publishers Communication Group (PCG), a division of Publishing Technology, Inc., UK, has announced a new representation agreement for the Adam Matthew Group (Adam Matthew Digital / Adam Matthew Education) in India and Latin America.

With this new agreement, PCG will be the company's exclusive sales agent in the regions, served by PCG's established local sales and marketing teams. The Adam Matthew Group publishes online niche research and teaching collections composed of original manuscripts, rare books and other primary source material in the humanities and social sciences.

In India, Adam Matthew's content will be represented out of PCG's new sales office in New Delhi by sales manager Dilip Kumar Jha. In Latin America, the company's sales will be handled from PCG's regional office in São Paulo, Brazil. Both will implement specialised, locally-focused sales and marketing programmes targeting key institutions and consortia.

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The Independent Scholarly Publishers Group (ISPG) has announced that journal subscription services provider Swets, Netherlands, will be representing its content to both the Middle East and the Indian Subcontinent.

Swets has been providing its customers with professional information services since it began from a single bookshop in Amsterdam over 100 years ago. Now operating from more than 20 offices around the world, with a loyal customer base of more than 60,000 clients in 160 countries, Swets will help to establish and then grow the presence of the high-impact ISPG content to the library consortia, hospitals and other organisations in that important region.

Swets will seek to help maximise the visibility of the vital ISPG resources. The company's global marketing and sales distribution services will increase the Group's presence in this emerging, but dynamic region, providing key direction in getting their HighWire-platform-hosted, 42 ISPG journals and other resources from 18 publishers, into as many hands as possible.

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eTextbook aggregator Reference Tree, UK, has announced its continued expansion with the inclusion of key titles from four leading academic publishers - SAGE, Palgrave MacMillan, Packt Publishing and Princeton Architectural Press. Over the last 12 months, the service has grown to include 14 of the world's main textbook publishers in its innovative chapter rental student purchase model.

Available immediately will be 24 titles from SAGE covering business and education; 27 titles from Palgrave MacMillan covering social sciences in addition to nearly 40 titles from Packt Publishing. 250 titles from Princeton Architectural Press will be available in the coming weeks.

For the first time, publishers SAGE and Palgrave MacMillan will deliver their content in chapter by chapter format, available for purchase online. Students of business and education disciplines will be able to access core textbooks from SAGE including Education for Sustainable Development; Essentials of Business Research; Marketing Theory, Second Edition; and The SAGE Handbook of Philosophy of Education. Social science students will be able to access essential reading titles from Palgrave MacMillan including Assessment in Counselling; Challenging Social Work; Family Life and Family Support; Foundations of Psychotherapy and Working With Eating Disorders.

Similarly, titles including Unity Game Development Essentials, Unity 3D Game Development by Example Beginner's Guide, jQuery 1.4 Reference Guide, NetBeans Platform 6.9 Developer's Guide, Moodle 2.0 First Look and JBoss AS 5 Development from Packt Publishing will be available alongside approximately 250 titles from Princeton Architectural Press. Packt claims to be the first publisher to offer computer science content through Reference Tree, opening up the benefits of purchasing textbooks online and by the chapter to computer science students across the UK.

SAGE, Palgrave MacMillan, Packt Publishing and Princeton Architectural Press join a wealth of top publishers who already deliver content through Reference Tree. These include Cambridge University Press, Taylor & Francis, Hodder Education, Elsevier Science & Technology, Learning Matters, AVA Academia, Scion Publishing and McGraw Hill.

Reference Tree offers students a cost-effective way of purchasing their course materials - by the chapter, online. Designed to address the changing dynamics of study and learning in today's digital climate, the service allows students to purchase just the portions of the textbook they require to efficiently complete their coursework.

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The 3M Cloud Library eBook Lending Service recently made its industry debut at the American Library Association (ALA) Annual Conference, showcasing the system's turnkey solution for libraries. Developed on infrastructure created by txtr GmbH, the 3M Cloud Library offers digital content and in-library hardware, along with apps for borrowing and reading.

3M Library Systems partnered with German-based txtr to power the system using txtr's leading eReading technology platform, making 3M the first company to offer a cloud-based eBook service to the library market.

3M and txtr's technologies include the eReading app for the service, which allows patrons to easily browse the catalogue, check out materials and read them on a computer, smartphone, tablet or eReader device. For patrons without an eReader of their own, the 3M Cloud Library service includes 3M eReaders, which can be checked out like any other lendable materials.

The technology also offers tools that allow library staff to manage their book catalogue, to personalise the software by adding library logos and Twitter feeds, and to communicate with patrons. Within the library, 3M Discovery Terminals are designed to showcase the service and to allow patrons to browse the content catalogue on touchscreen electronic kiosks.

Combined with 3M's library domain knowledge and customer relations expertise, the 3M Cloud Library offers an end-to-end eBook discovery experience, with options to easily read, share or purchase.

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EMpact Sales (EMpact), the publisher representation group of EBSCO, has announced that it has been chosen as sales agent for the Ecological Society of America (ESA). Under the agreement, EMpact will represent ESA products in Mexico, Central America, Argentina, Colombia, Chile, Peru, Cuba and Brazil (excluding CAPES consortium).

Since its founding in 1915, ESA has promoted the responsible application of ecological principles to the solution of environmental problems through ESA reports, journals, research, and expert testimony to Congress. ESA publishes four journals and convenes an annual scientific conference.

As part of the EBSCO group, EMpact brings to the sales process an expanded team of experienced sales and marketing personnel who have been working with publishers and libraries for many years. With the support of 31 fully staffed offices in 23 countries worldwide, EMpact's global reach makes it possible for content providers to take advantage of opportunities they might otherwise miss.

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Online books retailer Amazon.com, Inc., US, has reportedly agreed to buy The Book Depository International, a UK-based online book retailer, for an undisclosed sum.

According to Amazon, the acquisition is subject to customary closing conditions, including regulatory approvals. The UK's Office of Fair trading has said that it expects to issue its recommendation on the purchase by the end of August.

Launched in 2004, The Book Depository offers about 6 million titles for sale and ships to over 100 countries. The Book Depository also sells e-books and has its own imprint, Dodo Press, that has republished over 15,000 out of print or difficult to find titles and has made those titles available from site as free downloads.

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EMpact Sales (EMpact), the publisher representation group of EBSCO, has announced that it has been chosen by SLACK Inc as sales and promotional agent for peer-reviewed journal subscription sales. Under the agreement, EMpact will represent SLACK Inc's journal subscriptions in Australia, New Zealand, India, the Middle East, North Africa and Canada.

SLACK Incorporated is a leading provider of information to targeted healthcare specialties. The company produces 42 publications in print and online; publishes more than 250 medical and allied health books; and creates and operates over 50 websites and Internet-related projects; directs meetings and exhibits around the world; and produces custom newspapers and meeting supplements for a growing number of healthcare conventions and meetings.

As part of the EBSCO group, EMpact brings to the sales process an expanded team of experienced sales and marketing personnel who have been working with publishers and libraries for many years. With the support of 31 fully staffed offices in 23 countries worldwide, EMpact's global reach makes it possible for content providers to take advantage of opportunities they might otherwise miss.

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Journal subscription services provider Swets, Netherlands, has announced the successful release of SwetsWise 5.7, the latest technical update to its information management and procurement platform. Claimed to be the only platform within the information industry to offer selection and management services for both eBooks and journal content, SwetsWise has been emboldened with a range of additional usability features and new functionalities with this latest release.

Some of the main features included in the 5.7 release relate to SwetsWise Selection Support, Swets' powerful and intuitive collection evaluation tool. The other main feature of the 5.7 release sees the full implementation of UserVoice feedback functionality into SwetsWise. This handy feature enables all users, publishers and Swets internal staff to collaborate and openly discuss improvements and possibilities for the platform.

Customers can enter the feedback area from any page within SwetsWise and quickly enter suggestions or queries into a public forum. Other users can also comment or vote on existing suggestions. All of this feedback will be moderated and infused into Swets' future development cycle. The full roll out follows a rewarding two month pilot of the UserVoice software, which generated a keen level of interest and participation among users.

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EMpact Sales (EMpact), the publisher representation group of EBSCO, recently entered into an agreement with Duke University Press in which it has been appointed sales and marketing representative and consultant to increase content sales. Under the deal, EMpact will promote and sell Duke's products in France, the Middle East region (Lebanon, Iran, Kuwait, United Arab Emirates, Saudi Arabia and Egypt) and Taiwan.

Duke University Press publishes about 120 books annually and over 40 journals. The Press publishes primarily in the humanities and social sciences.

As part of the EBSCO group, EMpact brings to the sales process an expanded team of experienced sales and marketing personnel who have been working with publishers and libraries for many years. With the support of 31 fully staffed offices in 23 countries worldwide, EMpact's global reach makes it possible for content providers to take advantage of opportunities they might otherwise miss.

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Journal subscription services provider Swets, Netherlands, has announced that its information resource management and procurement platform, SwetsWise, has recently expanded its eBook catalogue to more than one million publications. Swets has signed agreements with a number of eBooks publishers and aggregators, bringing together a wealth of compelling content and creating an extensive collection of eBooks.

SwetsWise provides an intuitive interface for librarians and information managers to select and acquire eBook content. Customers are able to purchase both individual titles and eBook collections, under the same pricing and purchase models offered by publishers and aggregators directly.

123Library, Bentham Science Publishers, CABI, Canadian Electronic Library, CRCnetBASE, ebrary, Elsevier, Emerald, IOS Press, Karger, Ingram Content Group, MyiLibrary, Oxford University Press, Safari Books Online, Springer, Taylor & Francis and WorldScientific are among the eBooks publishers and aggregators who have agreed to make their content available in SwetsWise.

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EMpact Sales (EMpact), the publisher representation group of EBSCO, has signed additional expanded territory agreements for active sales representation with the American Society of Plant Biologist (territory added is Japan); Audio Visual Archives (territory added is India); Maney Publishing (territory added is Italy); and Multi-Science Publishing (territory added is India).

Signing this extension to the EMpact agreement will enable the companies to fully utilise the unique position EBSCO has within the market. By working closely with their sales team, the companies will be looking to strengthen their position within the respective academic markets.

As part of the EBSCO group, EMpact brings to the sales process an expanded team of experienced sales and marketing personnel who have been working with publishers and libraries for many years. With the support of 31 fully staffed offices in 23 countries worldwide, EMpact's global reach makes it possible for content providers to take advantage of opportunities they might otherwise miss.

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EMpact Sales (EMpact), the publisher representation group of EBSCO, has announced that it has been chosen as sales agent for Cambridge University Press (CUP). The new partnership will allow EMpact to represent the latter's electronic and print content in the UK, Morocco, Algeria, Tunisia, Lebanon, Kuwait, Qatar, UAE, Saudi Arabia, Bahrain and the Sultanate of Oman.

Cambridge University Press is the publishing business of the University of Cambridge, one of the world's leading research institutions. The Press has maintained a reputation for innovation and enterprise, through publishing the latest research, and through supporting the latest methodologies for teaching and learning. Its purpose is to advance learning, knowledge and research worldwide. It publishes nearly 300 journals and over 2,500 books annually for distribution worldwide.

As part of the EBSCO group, EMpact brings to the sales process an expanded team of experienced sales and marketing personnel who have been working with publishers and libraries for many years. With the support of 31 fully staffed offices in 23 countries worldwide, EMpact's global reach makes it possible for content providers to take advantage of opportunities they might otherwise miss.

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Market intelligence, sales and marketing services provider Publishers Communication Group (PCG), a division of Publishing Technology, Inc., UK, has opened an office in New Delhi, India. PCG will be offering sales and marketing activities targeting the ever-growing academic readership in India to US and European scholarly publishers.

Initially representing BioOne, the American Society for Microbiology, and Adam Matthew Digital, the New Delhi office is expected to allow PCG to build stronger relationships with over 500 academic universities and over 3,000 technical education institutes in India for the publishers it represents. PCG will also aim to provide on-the-ground insights into the Indian publishing market for US and European clients, and to assist in the effective delivery of these major content brands to Indian institutions and academics.

PCG has recruited locally and appointed Dilip Jha Kumar as Country Manager for India. In addition, PCG has appointed Sunita Lal as Country Liaison Officer.

PCG and Publishing Technology also operate from offices in the UK (Oxford and Bath), the USA (Cambridge, MA, and Somerset, NJ), Brazil (São Paulo), Australia (Sydney), and France (Paris).

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Accucoms, a Netherlands-based provider of sales and marketing services to scholarly and society publishers, has reached a new agreement with the American Institute of Physics (AIP).

Accucoms offers publishers worldwide a sales representation service that includes face-to-face selling, account management, representation at library events, telesales and local language marketing activities. Under the new deal, Accucoms will represent AIP in Turkey and Italy.

The AIP is one of the largest publishers of scientific information in physics. AIP publishes 13 journals (journals.aip.org), 2 magazines—including its flagship publication, Physics Today—and the AIP Conference Proceedings series. Scitation, AIP's online publishing platform, hosts 1.6 million articles from 190 scholarly journals, proceedings, and eBooks of learned society publishers.

AIP also provides the international physical science community with UniPHY, the first literature-based social and professional networking site; it features pre-populated profiles of more than 300,000 scientists and enables collaboration among researchers worldwide.

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Library solutions provider 3M Library Systems is set to launch its 3M Cloud Library e-book lending service at the ALA Annual Conference, scheduled for June 23-28, 2011 in New Orleans. Random House and IPG are among the first publishers to partner with the company for the service.

With the launch of the 3M Cloud Library service, the company seeks to revolutionise how patrons discover, borrow and read e-books from their library. The e-book solution includes a comprehensive subscription for both digital content and in-library hardware, along with apps for borrowing and reading, providing libraries with a simple and turnkey system for participating in the digital revolution.

To develop the 3M Cloud Library service, the company is said to have worked closely with librarians to create a solution that meets the needs of both librarians and library patrons. The service seeks to simplify the discovery, browsing and check out process for e-books so that more patrons can enjoy the digital content their library provides.

At the ALA booth, visitors can test drive the new 3M eReaders and 3M Discovery Terminal, as well as the 3M Cloud Library App for iPad.

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Journal subscription services provider Swets, Netherlands, has announced the appointment of Jonathan Newcomb as its new Chairman of the Board.

Prior to his appointment to Swets, Jon Newcomb worked as Chairman and Chief Executive Officer for Simon & Schuster and served on the Viacom Executive Committee. He was also President of McGraw Hill Financial Information group, (Standard and Poors and Data Resources).

He currently serves as Managing Director of Coady Diemar Partners, a New York financial and strategic Advisory firm. In addition, he serves on the boards of Journal Communications (NYSE), United Business Media (LSE) and the Columbia Business School.

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Construction information provider Reed Construction Data (RCD), US, a division of Reed Business Information, has announced the launch of specEdge, a trigger campaign delivery service designed to connect building product manufacturers (BPMs) with customers and projects for increased business exposure and profitability. specEdge will make its industry debut at the forthcoming AIA 2011 National Convention (booth #1119), at the Ernest N. Morial Convention Center in New Orleans, LA.

Getting product information into the hands of the right customers at the right time during the critical planning and development stages of a project can be challenging for BPMs. With specEdge, small to mid-size building product manufacturers will receive marketing campaign capabilities to target design and construction decision-makers with differentiated project data during the precise moment that it's needed.

At the AIA convention, RCD will also showcase RSMeans' cost-estimating tools and resources that help construction professionals accurately project and control the cost of both new building construction and renovation projects.

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EMpact Sales (EMpact), the publisher representation group of EBSCO, has announced that it has been chosen as sales agent by the Massachusetts Medical Society, publisher of the New England Journal of Medicine (NEJM) and Journal Watch. The agreement grants EMpact the rights to sell site license offerings to NEJM.org (includes current content, 1990 – present, and the NEJM Archive 1812-1944 and 1945-1989) and JWATCH.org in Germany, Poland, Austria, Spain and Portugal.

Owned by the Massachusetts Medical Society, NEJM publishes peer-reviewed research and interactive clinical content for physicians, educators and the global medical community. Journal Watch (JWATCH.org) helps physicians and allied health professionals save time and stay informed by providing brief, clearly written, clinically focused perspectives on the medical developments that affect practice. Physician editors in 13 specialty areas survey the medical literature select the most important research and guidelines, distill them into focused summaries, and frame them in a clinical context.

As part of the EBSCO group, EMpact brings to the sales process an expanded team of experienced sales and marketing personnel who have been working with publishers and libraries for many years. With the support of 31 fully staffed offices in 23 countries worldwide, EMpact's global reach makes it possible for content providers to take advantage of opportunities they might otherwise miss.

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Journal subscription services provider Swets, Netherlands, and library automation services provider Innovative Interfaces, have announced that both parties have successfully established a range of electronic data interchange (EDI) connections between their proprietary systems - SwetWise and Millennium.

These connections enable the rapid, automatic transfer of invoice, claim and packing slip information between the two systems and eliminate the need to manually input and duplicate that data. This provides greater efficiency and convenience to all librarians utilizing the two systems.

With data automatically updated and visible in both systems, customers can receive, handle and maintain all relevant claim and invoice data through their chosen interface. Libraries using Swets’ Consolidation Service and Innovative’s Serials eCheckin Server can additionally use the packing slip information provided by Swets to quickly check-in batches of journal issues, reducing their manual workload even further.

In the last quarter of 2010, ten new library EDI connections have been set-up between Swets and Millennium customers and further roll-out will take place during the course of 2011. Active cooperation is in place to support libraries with setting-up these connections between Swets and Millennium. Both companies will partner in maintaining these connections to ensure that customers retain complete control of their data in the manner of their choosing.

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EMpact Sales (EMpact), the publisher representation group of EBSCO Information Services, US, has announced that it has been chosen as the exclusive sales agent for The Independent Scholarly Publishers Group (ISPG) in Latin America, Australia, New Zealand and specific parts of Asia (Korea, Japan, Taiwan, Hong Kong, Macao, Singapore, Thailand, Malaysia, the Philippines, Indonesia and Vietnam). There will be select publisher participation in each defined region.

EMpact will be representing the ISPG’s journals and related academic content to library consortia, hospitals and other organisations in those regions. The ISPG collection, from a coalition of 17 independent publishers, currently contains 40 high-impact titles, all hosted on the HighWire platform.

As part of the EBSCO group, EMpact brings to the sales process an expanded team of experienced sales and marketing personnel who have been working with publishers and libraries for many years. With the support of 31 fully staffed offices in 23 countries worldwide, EMpact's global reach makes it possible for content providers to take advantage of opportunities they might otherwise miss.

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The US General Services Administration (GSA) is working with the US Government Printing Office (GPO) and GPO's relationship with the Google Book Partner Program to make popular government publications available for free electronic download through Google. The programme is making available 100 consumer-related federal government publications distributed through GSA's Federal Citizen Information Center (FCIC) on Google Books.

The public can view and download PDF copies of these publications on desktops, laptops and various e-readers. The FCIC plans to add more consumer publications to the programme. The public can also order hard copies of the publications on Google Books and through the GPO's Online Bookstore. The FCIC will coordinate delivery through GPO's Public Documents Distribution Center in Pueblo, Colorado.

Since 1970, GSA's Federal Citizen Information Center has been distributing government consumer publications from the Public Documents Distribution Center on topics like staying healthy, understanding government benefits, managing finances and saving money, avoiding scams and identity theft. President Barack Obama signed a bill into law in December 2010 renaming the distribution centre after former Congressman Frank Evans, who had gained Congressional approval for the facility in 1970. The centre is responsible for processing and distributing orders for consumer publications. Over the past 40 years, more than 800 million publications have been distributed worldwide.

With 2,200 employees, GPO is stated to be the US government's primary resource for producing, procuring, cataloging, indexing, authenticating, disseminating and preserving its official information products in digital and tangible forms. In addition to publication sales, GPO provides for permanent public access to federal government information at no charge through GPO's Federal Digital System and through partnerships with approximately 1,220 libraries nationwide participating in the Federal Depository Library Program.

The Google Book project and the company's settlement agreement over the initiative have been challenged by various publishers and associations. Last month, a US judge rejected the Google Book Settlement Agreement. He cited antitrust concerns and the need for involvement from Congress, while acknowledging the potential benefit of putting literature in front of the masses.

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The Independent Scholarly Publishers Group (ISPG) has announced that The Charlesworth Group will be representing its content in mainland China.

The ISPG is a coalition of seventeen independent publishers of 39 journals and related academic content that promotes, markets to, and negotiates with library consortia, hospitals and other organisations around the globe. Their content is hosted on the HighWire platform. With this new agreement, The Charlesworth Group will provide sales expertise to the Chinese market for that content.

The Charlesworth Group offers tailored services designed specifically for the Chinese market, and have been involved in implementing national online access agreements between Chinese universities and more than 650 academic journals. The company will now also work with the ISPG publishers, developing strategic sales and marketing programmes in China to provide Chinese researchers with access to the high quality, peer-reviewed ISPG content.

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EMpact Sales (EMpact), the publisher representation group of EBSCO Information Services, US, has announced an agreement with publisher Informa Healthcare. Under the deal, EMpact will provide sales representation for the latter's electronic and print products in Egypt, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar, Saudi Arabia, Syria, UAE and North Africa (Algeria/ Morocco and Tunisia).

Informa Healthcare provides authoritative research and analysis for all sectors of the Life Science, Medicine and Pharmaceutical sectors to better serve the commercial and academic needs within the scientific and clinical communities. Informa Healthcare is a division of Informa plc.

As part of the EBSCO group, EMpact brings to the sales process an expanded team of experienced sales and marketing personnel who have been working with publishers and libraries for many years. With the support of 31 fully staffed offices in 23 countries worldwide, EMpact's global reach makes it possible for content providers to take advantage of opportunities they might otherwise miss.

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The Independent Scholarly Publishers Group (ISPG) has announced that Publishers Communication Group (PCG) will be representing its content in Europe. The ISPG is a coalition of seventeen independent publishers of 40 journals and related academic content that promotes, markets to, and negotiates with library consortia, hospitals and other organisations around the globe.

The ISPG collection, which includes significant journals such as Health Affairs, The Journal of Bone and Joint Surgery and Mayo Clinic Proceedings, is hosted on the HighWire platform. With this new agreement, PCG, a division of Publishing Technology, will be providing European market sales expertise for the complete set of ISPG content.

PCG has provided an extensive range of specialised and comprehensive sales and marketing services, customised to meet the needs of scholarly and professional publishers since 1990. Their expert, locally-based, international native-speakers staff in Europe will tailor a focused sales and marketing programme, representing the ISPG content to key institutions and consortia throughout the region.

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Publisher John Wiley & Sons, US, has announced a global nonexclusive distribution agreement with GeneBio SA, a Switzerland-based developer of SmileMS (Small Molecule Identification and Library Exploration Using LC-MS/MS). Under the agreement, Wiley will sell and distribute SmileMS alongside forthcoming LC-MS/MS libraries serving the bio-analytical laboratory market. Wiley's global team of representatives will provide both technical and customer support for Wiley's SmileMS customers worldwide.

SmileMS represents the next generation of software for rapid screening of large sets of small molecules, employing a new algorithm developed specifically for LC-MS/MS that has proved to be remarkably fast and reliable. SmileMS has the capability to process a wide range of data, including high mass accuracy MS and MS/MS data from a variety of mass spectrometry manufacturers. SmileMS enables fast, routine analysis of results and allows for in-depth analysis, where appropriate. SmileMS can be used in any setting where rapid small-molecule analysis occurs - ranging from food testing, pharmaceutical research, environmental testing, and biomedical research.

SmileMS features an intuitive, easy-to-navigate user interface that facilitates the quick identification of both targeted and untargeted small molecules. Results are delivered in aggregated lists of identified analytes, which are supported by chromatogram and annotated spectra. The software's two-step workflow makes it particularly helpful for technicians.

Researchers can turn to SmileMS to support their analytical investigations in clinical and forensic toxicology, food testing, laboratory medicine, environmental science, pharmaceutics, and metabolomics. They can simultaneously search across multiple LC-MS/MS libraries, including libraries from NIST, AB SCIEX, and Wiley as well as custom-developed libraries. The software is compatible with LC-MS/MS instruments from major vendors, such as AB SCIEX, Agilent, Bruker, Thermo, and Waters. These LC-MS/MS libraries and software complement Wiley's mass spectral libraries serving the GC/MS instrumentation market, including the Wiley Registry of Mass Spectral Data and the Mass Spectra of Designer Drugs 2011.

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eTextbook aggregator Reference Tree, UK, has announced that publishers Scion Publishing and AVA Academia are delivering their textbooks through its innovative content delivery platform, available to students across UK Higher Education.

Six titles representing core reading across biomedical courses in the UK will be available immediately from life and medical sciences publisher Scion Publishing. These include Human Genetics, Cellular Pathology and Clinical Biochemistry. Also, nearly 100 of the latest titles from visual arts publisher AVA Academia are being made available.

Both Scion and AVA have begun marketing the benefits of the Reference Tree access model directly to their lecturer customer base, including discounted offers to help encourage students to purchase their textbooks by the chapter. Scion Publishing and AVA Academia join a growing list of renowned publishers that supply content through Reference Tree. This includes Cambridge University Press, Taylor & Francis, Hodder Education, Elsevier Science & Technology and McGraw Hill.

Innovative in approach, Reference Tree offers students a cost-effective way of purchasing their course materials - by the chapter, online. Designed to address the changing dynamics of study and learning in today's digital climate, the service allows students to purchase just the portions of the textbook they require to efficiently complete their coursework. The service further enhances the learning experience with key features such as the ability to highlight and annotate text and, coming soon, the ability to collaborate with trusted peers through sharing of notes and comments.

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Publishing services provider Allen Press, Inc., US, has introduced the Allen Press Journal Display Program, a new journal marketing service offered to advertisers in the Allen Press Buyer's Guide to Scientific, Medical, and Scholarly Journals. The Buyer's Guide is a subscription catalogue of 200 international journals.

The Journal Display Program will provide society publishers an opportunity to have their publications and promotional materials represented at core library meetings, both domestic and international, throughout the year for a prescribed fee. The meetings where representation will take place are the most prominent academic and medical library meetings.

The US meetings include Association of College and Research Libraries, North American Serials Interest Group, Special Libraries Association, and the Charleston Conference. The international meetings where journals will be marketed are the Frankfurt Book Fair and London Online Information.

The library industry meetings were selected for this programme based on the large number of professionals who attend, many of whom have purchasing power for their libraries and institutions. The attendees include academic and medical research librarians, serial and acquisitions librarians, and electronic resources librarians.

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The Independent Publishers Group (IPG) has announced that its professional and academic distribution programme has been recast to reflect the diversity and appeal of the titles it represents, and to better present its distinguished list of world-class publishers to a wider audience. River North Editions will be its new name and will debut in March 2011.

The current list of books in the River North Editions programme includes titles from some of the world's most prestigious publishers, including Independent Institute, Melbourne University Press, Earnshaw Books, University of New South Wales, Fons Vitae, Society for Human Resource Management, Carcanet Press Ltd., Auckland University Press, Parthian Books and Freemantle Press.

River North Editions takes its name from the Chicago neighborhood in which IPG is located. The spring 2011 River North Editions catalogue will consist of more than 100 new titles.

IPG will continue to aggressively market books in the River North Editions catalogue to professors and institutions as well as to appropriate trade outlets. Select titles from IPG's trade lists as well as from its other distribution arms, Trafalgar Square Publishing and Art Stock Books, will also continue to be incorporated into IPG's academic marketing efforts.

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E-books and research technology provider ebrary, US, has announced the commencement of its 'Topic of the Week' programme to make it easier for libraries to keep their e-book collections current and timely. Each week, ebrary's on-staff librarians will select important topics and highlight relevant e-books on the ebrary website. Anyone may freely browse these e-books using ebrary Title Preview, and libraries have the option of purchasing individual titles at a discount with minimum order.

This week's topic is Egypt, featuring e-books such as Egypt (Middle East: Region in Transition), by Laura S. Etheredge (Britannica Educational Publishing, 2011). Additional titles on Egypt may be previewed at www.ebrary.com.

Once purchased, Topic of the Week titles can be seamlessly integrated with other ebrary products including Academic Complete, the company's flagship product. The Academic Complete subscription e-book database offers unlimited access to a growing selection of more than 52,000 multi-disciplinary titles, as well as other perpetual access titles and e-books acquired through Patron Driven Acquisition.

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Journal subscription services provider Swets, Netherlands, has announced that it has entered into a technology agreement with UK-based data solutions provider DataSalon to implement advanced subscriptions analysis, and to develop new and value-added information services.

Swets handles over 1.8 million subscriptions annually, representing a data resource which encompasses a worldwide base of academic and corporate customers purchasing titles from over 65,000 publishers. As part of this agreement, Swets and DataSalon will work together to derive new and valuable insights from this data, creating innovative new data services both for publishers and for content purchasers.

The agreement provides Swets with exclusive access within the subscription services sector, both to DataSalon's acclaimed MasterVision product, and also to a number of innovative new online information services to be launched during 2011 as further enhancements to Swets' flagship customer product, the SwetsWise portal. These new services will leverage the wealth of data already held by Swets to provide publishers and librarians with a degree of market insight which has never before been available.

Journal subscription services provider Swets, Netherlands, has announced the successful launch and implementation of SwetsWise Release 5.6, the latest update to its pioneering portfolio of products and services.

SwetsWise 5.6 introduces a host of updates and additional functionalities that is projected to benefit all customers, featuring advancements in data availability and processing, improved reporting components and enhanced usage capabilities in addition to a number of improved renewal functionalities.

Feedback, comments and suggestions from customers are used to fuel the development process at Swets, resulting in the number of the technical additions and change requests that are included in each release. Some of the main features in SwetsWise 5.6 include SwetsWise Selection Support; SwetsWise Online Content and Title Bank; and eDeal Renewal Service.

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Business intelligence and integrated marketing solutions provider Access Intelligence (AI), US, and its Dorland Health division have acquired OR Manager, a media brand and events company serving operating room executives, managers and doctors. OR Manager's suite of publications, webinars, books and an annual conference will now become part of AI's growing healthcare business information group, Dorland Health.

OR Manager's content portfolio is aimed at improving surgical services, patient safety, cost management, technology and quality healthcare. It serves a market of 80,000 OR professionals. The co-founders of the 25-year-old OR Manager brand, Ellie Schrader (publisher) and Pat Patterson (editor), will remain in their positions. The new unit will work with Access Intelligence's SVP of Dorland Health, Diane Schwartz.

This acquisition continues AI's ongoing strategy to acquire companies with strong subscription-based products and events in well-defined strategic markets. In July 2009, AI acquired Contexo Media, whose portfolio included Dorland Health. The OR Manager acquisition marks a further expansion for AI into the niche markets of medical coding, case management, patient advocacy and operating room management.

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Digital content products and technologies provider ebrary, US, has announced that the Delaware Division of Libraries is participating in its Public Library Complete pilot programme. Public libraries throughout the state of Delaware will now have simultaneous, multi-user access to more than 21,000 e-books from leading publishers. Also, Delaware public high schools will be eligible for complimentary onsite and offsite access.

Additionally, as part of the programme, the Delaware Division of Libraries may use ebrary's do-it-yourself e-publishing tool, DASH! (Data Sharing, Fast), to upload and share its own special collections and digitised materials with member libraries, other institutions, or freely on the web.

ebrary's Public Library Complete Pilot Program includes a growing collection of over 21,000 full-text e-books from leading publishers such as Random House, Penguin, The McGraw-Hill Companies, and Taylor & Francis. The programme also provides affordable, subscription-based pricing with simultaneous, multi-user access; free access for local public high schools in the public library's service district; DASH! for uploading, integrating, and sharing searchable databases of government forms, community college programmes, ephemera, special collections, and more; and complimentary marketing services and 24/7 web-based training with a real person.

ebrary is showcasing Public Library Complete and other products and services at the forthcoming ALA Midwinter, January 7-10, 2011, in San Diego, CA (booth #1701).

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Digital content products and technologies provider ebrary, US, has announced that the First Regional Library, which serves patrons throughout Northern Mississippi, is now offering ebrary's Public Library Complete programme.

As part of the Public Library Complete programme, patrons will now have simultaneous, multi-user access to a growing collection of more than 21,000 e-books in multiple subject areas including career development, fiction, practical life skills, arts & leisure, and more.

ebrary's Public Library Complete Pilot Program includes a growing collection of over 21,000 full-text e-books from leading publishers such as Random House, Penguin, The McGraw-Hill Companies, and Taylor & Francis. The programme also provides affordable, subscription-based pricing with simultaneous, multi-user access; free access for local public high schools in the public library's service district; DASH! (Data, Sharing Fast) for uploading, integrating, and sharing searchable databases of government forms, community college programmes, ephemera, special collections, and more; and complimentary marketing services and 24/7 web-based training with a real person.

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Derycz Scientific, Inc., a US-based provider of services to reuse published content for marketing purposes, has announced that its subsidiary Reprints Desk, Inc. has signed a direct agreement with the Massachusetts Medical Society for the electronic distribution of articles from the New England Journal of Medicine (NEJM).

The NEJM is dedicated to bringing physicians the best research and key information at the intersection of biomedical science and clinical practice, and to presenting the information in an understandable and clinically useful format. The journal seeks to keep practicing physicians informed on developments that are important to their patients and keeps them connected to both clinical science and the values of being a good physician.

NEJM claims to be one of the most widely read general medical periodical in the world. It employs a highly rigorous peer-review and editing process to evaluate manuscripts for scientific accuracy, novelty, and importance. The editors have set policies to ensure that authors disclose all relevant financial associations and that those financial associations do not influence published content.

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Maverick Outsource Services, a UK-based provider of outsourced solutions for the publishing industry, has announced the forthcoming launch of new online platforms from two of its customers - Bloomsbury Qatar Foundation Journals (BQFJ) and Reference Tree.

The recently founded publishing house, Bloomsbury Qatar Foundation Journals (BQFJ) will be launching its new online content platform, QScience.com, in mid-December. The new platform will deliver a broad portfolio of open access journals. Maverick will provide technical and content production management resource through to mid 2011, assisting the BQFJ with further developments to its 'next generation' scholarly publishing system.

New UK based eTextbook aggregator, Reference Tree, is also set to launch its new platform to all UK higher education this week. Maverick will provide Reference Tree with strategic and operational marketing services, publisher relations and negotiation as well as business strategy development throughout next year.

Reference Tree is supported by publishers such as Elsevier, Taylor + Francis, SAGE, Hodder Education, McGaw Hill, Cambridge University Press and many others. The online service aggregates textbooks across a broad range of subject areas and enables them to be purchased by the chapter, in addition to the full text if required.

In a related announcement, Maverick also announced new appointments to strengthen its Senior Management team. New appointments include Sara Killingworth (ex ProQuest) to head its expanding Market Research and Analysis department and Tricia Horner, who joins this week as Senior Human Resources Associate following 17 years in director level roles for publishers including Blackwells Ltd, Nelson Thornes and Infinitas Learning.

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Journal subscription services provider Swets, Netherlands, has announced the appointment of Elsie Ng as the new Commercial Director for the Asia/Pacific region.

Elsie comes to Swets with a proven, consistent track record of achievements in revenue growth, people management, strategy and business planning across the Asian markets for large global organisations. These include companies such as Getty Images, Reed Business Information and Reed Elsevier.

With clients in over 160 countries and more than twenty offices worldwide, Swets claims to provide the most comprehensive and sophisticated e-commerce platform currently available in its field. The company is regularly included in E-Content Magazine's annual '100 Companies that Matter Most in the Digital Content Industry', and is consistently featured in the top 25 percent of FEM Business' 'Top 500 Companies in The Netherlands'.

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Digital content products and technologies provider ebrary, US, has announced that it has collaborated with librarians and publishers to develop a new Patron Driven Acquisition (PDA) model. With ebrary's implementation of PDA, libraries may create collections of titles of their choice, provide full access to end-users, and have titles automatically added to their permanent collection in real-time based on usage.

ebrary is offering librarians a choice of PDA, subscription and perpetual access e-books that can be ordered, managed and delivered directly within its interface.

Administrative functions for ebrary's PDA programme are consolidated within the ebrary interface along with other purchasing options for ease of use. All e-books selected for PDA are instantly added to the library's collection and integrated with content acquired under additional ebrary models including perpetual access and subscription.

Key features and benefits of ebrary's PDA include titles from various publishers such as ABC-CLIO/Greenwood and Elsevier; title selection tools including the ability to select by subject, publisher, price, publication date and other key parameters; and a profiling tool that automatically identifies appropriate content for PDA collection.

It also allows the ability to create and modify automatic notifications for newly available titles of interest; features a triggering system based on real usage; and offers real-time delivery of titles. Fund code management, free MARC records and weekly reporting are also available.

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Publishing solutions provider The Charlesworth Group has announced a new China Agency agreement with the New England Journal of Medicine (NEJM). Under the deal, The Charlesworth Group will promote, market, and sell NEJM in print and online throughout China.

As a part of these efforts, The Charlesworth Group will develop sales with consortia and academic institutions throughout China. The company will also arrange face-to-face meetings with librarians and academics to provide information, training, local language marketing material, and other key information to help the journal attain a strong and vibrant presence in the Chinese academic and scholarly community.

Founded in 1812, the New England Journal of Medicine claims to be the oldest continuously published medical periodical. More than 600,000 people in 177 countries read NEJM each week. The journal provides physicians the best research and key information at the intersection of biomedical science and clinical practice.

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Nielsen Book, part of global information and media group Nielsen Company, US, has announced the launch of BookScan India. The BookScan Indian panel collects sales from October 3 with the first week's charts released on October 15. The panel is expected to cover over 50 percent of organised book sales in India and by the end of 2010. In a typical week, the panel will measure over 55,000 different titles, with a combined sales volume of over 500,000 units and value of R12 Crore (approx £1.7million a week).

The Nielsen BookScan service claims to be the world's largest continuous book sales tracking service operating in the UK, Ireland, Australia, US, South Africa, New Zealand, Italy, Spain and Denmark. The launch of the Indian panel in October 2010 will bring the number of territories in which the service operates to 10.

BookScan sales data will be available to subscribing clients and participating retailers on a weekly basis just six working days after the measured period ends, via BookScan Online, the company's flexible, web-based analysis tool. The panel launches with 24 booksellers including independents, medium and large chains and online retailers which include: Full Circle, Landmark, Reliance Time Out and Flipkart.

BookScan charts and title sales are available for all genres. Market information can be analysed by various criteria including category, publisher, country of publication and format. Market trends are readily linked to the titles driving the results, so patterns can be interpreted easily. The actual price paid for the book will also be tracked so levels of discounting can also be calculated.

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Online publishing services provider Semantico Ltd., UK, has announced the release of an e-commerce component for the Semantico Access Management System (SAMS). With library budgets under pressure, selling access directly to students and researchers is becoming an increasingly important business model. The SAMS e-commerce component allows end users to purchase e-books immediately rather than requesting that someone authorise the purchase.

Users can search for publications and be prompted to buy a subscription where none exists through their library or department. In order to purchase access they will be required to create a personal account. The ability to gather details about end users provides publishers with the opportunity to establish a direct relationship with readers, who can be strong advocates for individual titles.

Semantico was formed in 1999 to develop online publishing solutions for the publishing industry. The company's content delivery tool-sets, subscription management products, and hosting and support services enable rapid and robust, customised solutions for a wide range of clients.

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Accucoms, a Netherlands-based provider of sales and marketing services to scholarly and society publishers, has announced a new agreement with STM publisher Thieme Publishing Group, to provide global telemarketing support. Accucoms has provided telemarketing support to Thieme since 2005.

The scope of this engagement includes contacting institutional customers subscribing to a selection of journals in printed format around the world. With this initiative, the publisher seeks to make its institutional customers aware of the benefits of online access, and also better understand the reasons why some customers are yet to transition to online access.

Accucoms offers publishers worldwide a sales representation service that includes face-to-face selling, account management, representation at library events, telesales and local language marketing activities.

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Market intelligence, sales and marketing services provider Publishers Communication Group (PCG), a division of Publishing Technology, Inc., UK, has announced that it has been selected by STM and business publisher Inderscience for sales and marketing representation in Europe and North America.

Under the partnership, PCG will drive strategic marketing planning and regional analysis in these territories. Also, it will undertake up-sell and renewal campaigns, sales visits and consortia negotiations on behalf of the publisher. Development of multilingual marketing materials and exhibition representation is also part of the comprehensive service. The programme will target key European and North American regions in the academic, government and corporate markets.

Inderscience publishes peer-reviewed international journals mainly in the areas of science, engineering and technology, ICT, management and business administration, energy and environment, healthcare and biosciences, and economics and finance. The publisher has a collection of ever-increasing significance, mapping new frontiers in emerging technologies in research, industry and governance.

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National Geographic Books, a division of the National Geographic Society, has announced a multiyear extension of its sales and distribution partnership with Random House Publisher Services (RHPS), which began in 2005. National Geographic Books will continue to utilise the full range of Random House's sales and distribution services for its physical books. Additionally, with the new agreement, National Geographic will employ Random House's advanced e-book distribution platform and new online marketing services, launching this fall.

As part of its new digital service offerings for National Geographic, RHPS will produce creative campaigns for social media and the Google Content Network; provide sales and marketing data enhancements; and assist in the development and distribution of marketing videos, online ads and other engaging e-content.

Random House Publisher Services, a division of Random House Inc., provides sales and distribution services to premium third-party publishers. Its wide range of service offerings include sales, warehousing, physical and digital distribution, credit & collection, marketing and information technology. In addition to the National Geographic Society, its portfolio of clients includes Beacon Press, DC Comics, Rizzoli, Melville House, New York Review Books and many others.

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Maverick Outsource Services, a UK-based provider of outsourced solutions for the publishing industry, has announced the creation of a new division that specialises in providing dedicated, targeted product sales representation for academic and educational publishers. Delivering high quality direct sales and sales support services, Maverick's new Institutional Sales Division seeks to specialise in accessing academic, public and national libraries around the world. It claims to have extensive experience in selling both directly to institutions and national consortia, as well as selecting and managing specialist distributors and agents on behalf of its publisher clients.

In addition to direct sales, the team will provide assistance in other aspects of sales development including creation of targeted sales strategies; market and customer type sales segmentation; competitor analysis; and regional marketing support including localised publicity distribution and exhibition/conference representation.

The division will be headed up by Deborah Harman, former Director of International Sales at ABC CLIO and founder of Publishing Sales Solutions, which now forms the basis of the new division.

The Institutional Sales Division seeks to bring extensive experience to publishers wishing to tap into the international marketplace. With in-depth expertise in global academic sales, in particular in EMEA and Asia Pacific, as well as a background in developing distribution networks in all regions of the world, the Maverick team is stated to have existing relationships with a wide range of agents and regional distributors.

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Content technology and consultative services provider EBSCO has announced that library customers can now purchase subscriptions to titles in JSTOR's Current Scholarship Program (CSP). Pricing and title lists can be obtained via EBSCONET, an EBSCO representative or from the JSTOR website.

CSP currently includes 174 titles from 19 publishers and offers access to current journal issues and associated archives through the JSTOR platform. Titles are available individually or as part of collections that mirror JSTOR's existing archive collections. Libraries can access CSP content from publishers such as The University of Chicago Press, University of California Press, The University of Illinois Press, The Historical Society of Pennsylvania and more.

The JSTOR CSP platform combines current issues with archive content, allowing for a more complete content experience. Libraries can purchase collections with current and backfile content for all titles within the collection, individual titles with current content only or single titles with current and backfile content. Current subscriptions to titles or collections in CSP include 'born digital' content for the title, which is content originally published in electronic form, outside of an aggregation.

When ordering CSP content via EBSCO, the order details become part of the EBSCO Integrated Knowledge Base. Available via EBSCONET or special reports, the order details can be used to automatically populate EBSCO's discovery and management solutions, including EBSCO A-to-Z and EBSCONET ERM Essentials. This integration is expected to save valuable hours of staff time and increases accuracy.

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EMpact Sales (EMpact), publisher representation group of EBSCO Information Services, US, has announced an exclusive agreement with the Geological Society of London. Under the deal, EMpact will provide sales representation for the latter's electronic and print products in Korea, Japan, Taiwan, Hong Kong, Macau, Southeast Asia (Singapore, Malaysia, the Philippines, Vietnam and Indonesia), Australia and New Zealand.

The Geological Society of London claims to be the oldest geological society in the world. The Society provides a wide range of professional and scientific support to around 9500 members worldwide and is a global leader in Earth science publishing. It provides a vital forum in which Earth scientists from a broad spectrum of disciplines and environments can express and exchange ideas.

As part of the EBSCO group, EMpact brings to the sales process an expanded team of experienced sales and marketing personnel, many of whom have been working with publishers and libraries for many years. With the support of 30 fully staffed offices in 23 countries worldwide, EMpact's global reach makes it possible for content providers to take advantage of opportunities they might otherwise miss.

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Accucoms, a Netherlands-based provider of sales and marketing services to scholarly and society publishers, has announced a new agreement with Future Science Group (FSG) to provide dedicated sales representation in North America.

Accucoms has provided North American representation services to FSG since January 2007. The expanded partnership with FSG has led to the creation of a new sales position at Accucoms. John Banionis will be joining Accucoms to support FSG as North American Sales Manager. He joins Accucoms from the Taylor & Francis Group, where he was Sales Executive, Central Region.

Accucoms offers publishers worldwide a sales representation service that includes face-to-face selling, account management, representation at library events, telesales and local language marketing activities.

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Digital content products and technologies provider ebrary, US, has announced that it has enhanced its Public Library Complete Pilot Program with more than 800 e-books from AMACOM, Ballantine Books, Bantam Books, Chelsea House, Global Media, and other leading publishers. Public Library Complete now includes a growing selection of over 21,700 multi-user access e-books as well as free access for public high schools, do-it-yourself e-publishing tools, and complimentary marketing services and training.

Additionally, to ensure that ebrary develops the best possible products and technologies for public libraries, and to better understand their needs, the company is creating a new advisory board of public and state librarians. Anyone interested in participating or receiving additional information may email tish.wagner@ebrary.com.

ebrary's Public Library Complete Pilot Program includes a growing collection of over 21,700 full-text e-books from leading publishers such as Random House, Penguin, The McGraw-Hill Companies, and Taylor & Francis in multiple subject areas for schools & studying, career development, fiction, practical life skills, arts & leisure, and more. The programme also provides affordable, subscription-based pricing with simultaneous, multi-user access; free access for local public high schools in the public library's service district; DASH! (Data, Sharing Fast) for uploading, integrating, and sharing searchable databases of government forms, community college programmes, ephemera, special collections, and more; and complimentary marketing services and 24/7 web-based training with a real person.

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Books enquiry and ordering services provider PubEasy, UK, has announced that Combined Book Services (CBS) will join the e-community of PubEasy as an affiliate. CBS is an independent book distributor known for its tailored distribution service for trade, academic and STM publishers.

When CBS goes live (scheduled for Autumn 2010), titles serviced via its UK distribution facilities will be available to registered booksellers with a PubEasy account for ordering and enquiry needs. Booksellers will be able to check price and availability and place orders with CBS using PubEasy. Booksellers who wish to receive free access to PubEasy can go to www.pubeasy.com and register online.

A division of US-based bibliographic information provider Bowker, PubEasy offers publisher imprints and titles to over 16,000 booksellers across 125 countries. Publishers, distributors and wholesalers are seen to join PubEasy to get exposure to a large universe of potential clients, while increasing the ease with which those booksellers can conduct business with their suppliers.

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Accucoms, a Netherlands-based provider of sales and marketing services to scholarly and society publishers, has signed new sales representation agreements with the Organisation for Economic Co-operation and Development (OECD) and the Geological Society of America (GSA).

Accucoms offers publishers worldwide a sales representation service that includes face-to-face selling, account management, representation at library events, telesales and local language marketing activities. Under the new deal, Accucoms will represent the OECD in South America (Argentina, Chile, Uruguay and Paraguay) and the GSA in Europe and throughout Latin America.

OECD brings together the governments of countries committed to democracy and the market economy from around the world to support sustainable economic growth, boost employment, raise living standards, maintain financial stability, assist other countries' economic development and contribute to growth in world trade. The organisation provides a setting where governments compare policy experiences, seek answers to common problems, identify good practice and coordinate domestic and international policies.

The Geological Society of America provides access to elements that are essential to the professional growth of earth scientists at all levels of expertise and from all sectors: academic, government, business, and industry. The Society's growing membership unites thousands of earth scientists from every corner of the globe in a common purpose to study the mysteries of our planet and share scientific findings.

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Journal subscription services provider Swets, Netherlands, has announced that it has added functionality to enable libraries to assess the value of package deals in its evaluation and analysis tool, SwetsWise Selection Support. This new feature enhances the capabilities of SwetsWise Selection Support by allowing customers to evaluate titles at deal or package level as well as on individual title level. Also, it enables the customer to group titles together and gather reports on usage, cost and the price-per-use of an entire package, simply and effectively.

SwetsWise Selection Support combines usage statistics and subscription information into a single, easy-to-use environment. It provides a simple, efficient means for a customer to balance the key factors of cost, usage and relevance of a title or package deal against another in a clear and uniformed manner.

With the wealth of information delivered directly to the customer through standard, scheduled and customised reports, SwetsWise Selection Support allows customers to easily compare journals, packages and databases from different publishers to find the inherent value of each publication and to make more informed collection decisions.

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The Association of American University Presses (AAUP) has announced a new benefit programme in partnership with NetGalley, a web-based service that provides tools for publishers to share digital galleys and press kits. In addition to reaching traditional reviewers and media contacts, university presses can use NetGalley to share digital galleys with the international rights market, librarians, booksellers and retailers, bloggers and professors requesting desk copies.

The cost of NetGalley for an AAUP member publisher will depend on the number of titles hosted on the site each month. Regardless of their level of participation, AAUP members are eligible to receive a 10 percent discount off the normal NetGalley monthly subscription rate. Environmental information and solutions provider Island Press is one of the first AAUP members to subscribe.

NetGalley provides the real-time transmission of digital galleys and multimedia press kits. Publishers can also allow readers to request a printed galley. A major benefit of the programme is the opportunity for readers to download secure, searchable, full-colour digital galleys to their desktop or to devices such as the Amazon Kindle, Barnes & Noble Nook, or Kobo eReader. For university presses, NetGalley can aid in their desk/exam copy needs by allowing this process to be done faster, at lower cost and with real-time reporting on who is reading a title.

In addition to inviting existing contacts to view galleys, publishers can also list their titles in NetGalley's catalogue and approve requests from NetGalley members. NetGalley offers a range of marketing programmes to reach qualified readers via email, social networking, online trade advertising and at industry events.

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Digital content products and technologies provider ebrary, US, has announced a new pilot programme called Public Library Complete Pilot Program. The initiative seeks to combine more than 20,000 e-books from various publishers under a simultaneous, multi-user access subscription model; free access for local public high schools; do-it-yourself e-publishing tools; and complimentary marketing services. With this initiative, the company seeks to help public libraries address the growing needs of school students, job seekers and other library patrons.

Public libraries are seen as an important resource for local schools that have been hit hard in terms of materials budgets. They also serve as career counselors, helping unemployed patrons find work and others build their careers. Furthermore, public libraries are often the only place where patrons who do not own computers can gain access to government forms and other critical information. ebrary's Public Library Complete Pilot Program aims to give public libraries a helping hand to address these and other community needs.

Public libraries, systems, and consortia are invited to a breakfast focus group at ALA Annual, where ebrary will discuss the pilot programme in greater detail. It will also solicit input on trends, future business models for electronic content, challenges and other matters pertaining to the public library community. The session will be held on June 27 at the Four Points Sheraton in Washington DC.

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Market intelligence, sales and marketing services provider Publishers Communication Group (PCG), a division of Publishing Technology, Inc., UK, is celebrating 20 years in business. Since it was founded in 1990, PCG has been offering consultative sales, marketing and research support to some of the largest and high-profile publishers in the industry.

Representing publishers such as CABI and ASM in North America, Nature in Latin America, and most-recently BioOne globally, PCG anticipates even greater achievements in the years to come. PCG's success is founded on its expertise, evolving knowledge and reach within the scholarly information community. Combined with this is a highly-skilled team of sales and marketing experts, dedicated to enabling publishers to effectively communicate with librarians and researchers and strategically expand penetration in key institutions around the world.

PCG marks 20 years serving the scholarly and professional publishing community at the ongoing UKSG conference in Edinburgh, and with events throughout the year, including at the SSP Annual Meeting in San Francisco in June.

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Accucoms, a Netherlands-based provider of sales and marketing services to scholarly and society publishers, has announced that it closed the first quarter of 2010 with an increase in demand for its marketing and sales services. The announcement was made at the ongoing UKSG 33rd Annual Conference and Exhibition.

Since the start of the year, Accucoms has commenced new initiatives with the Royal College of Psychiatrists, the American Institute of Physics, ADIS, the Radiological Society of North America, the American Nuclear Society, the Canadian Medical Association, Journal of Neurosurgery Publishing Group, the Geological Society of America, and the American Medical Association. The American Medical Association (AMA), an existing client of Accucoms' telemarketing and Latin American sales representation services, has recently elected to expand the scope of its engagement with Accucoms to include European representation.

According to Accucoms representatives, there are opportunities for publishers despite the challenging economic climate. Institutions are turning to consortia licensing as a way to reduce costs, and this can create opportunities for publishers that have been historically underexposed in the market, they have stated. It can also create opportunities for well-established publishers who are willing to be flexible. While there have been cuts, acquisition budgets have proven more resilient in Europe than in the US.

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Journal subscription services provider Swets, Netherlands, has announced that its eBook procurement portal has been fully integrated into SwetsWise and is now available to all customers. The eBooks procurement portal allows users to purchase both individual titles and eBook collections.

SwetsWise now provides the capability to browse, acquire and manage all eBook purchases through the same interface in which they manage their print and electronic journal subscriptions. Users can compare and contrast the different pricing and purchase models available from different providers. The procurement features included seek to provide customers with a single source for purchasing eBooks and a means to select the desired access route to their acquired content, be it by publishers directly or through an aggregator.

SwetsWise facilitates the essential interaction with publishers needed to ensure the timely delivery of subscriptions in the format information users and knowledge workers require. Its comprehensive eBook catalogue already contains about 300,000 titles, from more than 1000 publishers, with the number rapidly increasing daily. Titles and packages from some of the world’s leading aggregators are available to order.

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Sheridan Reprints, a business unit of The Sheridan Press, US, has announced that it has been selected by the American Diabetes Association to market article content of the latter’s four premier publications - Diabetes Care, Diabetes, Clinical Diabetes and Diabetes Spectrum.

The Sheridan team of content marketing specialists will proactively solicit sales for marketable content within each of the journals. Sheridan matches diabetes content to an array of custom products and marketing services in order to maximise the content’s value. Detailed reporting tools further round out Sheridan’s service. Production capabilities include the quality print and distribution of reprints (digital, offset, custom reprints, advertorials) as well as an exclusive suite of eProducts.

Diabetes Care reaches over 13,000 health care practitioners monthly with information critical to promoting better management of people with diabetes. Diabetes, also distributed monthly, publishes original research about the physiology and pathophysiology of diabetes mellitus. Diabetes Spectrum and Clinical Diabetes are quarterly publications.

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Information services provider EBSCO, US, will co-sponsor a scholarship for the SLA Division of Petroleum and Energy Resources (DPER) 2010 Diversity & Inclusion award winner, Stephen Kizza. Kizza, solo librarian of the Resource Centre of the Ministry of Energy and Mineral Development in Uganda, won the award for his motivation to build a better library and become a better librarian. He is also recognised for his outstanding work in making scientific information, specifically online resources, more easily available for Ugandan researchers.

The SLA (Special Libraries Association) DPER Diversity & Inclusion Award was established in 2009. It recognises information specialists for their specific achievement in improving knowledge and library access, and creating an environment in which diverse perspectives, values and contributions can be leveraged to achieve the best possible outcome around the world.

Through the sponsorship of this award, EBSCO is helping Kizza attend the SLA 2010 Conference in New Orleans, June 13-16, 2010, where he will be able to connect with information professionals from around the world. Kizza has been a member of SLA since 2007 and belongs to the Petroleum and Energy Resources Division courtesy of the DPER Board members.

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Information services provider EBSCO, US, is set to launch EBSCONET ERM Essentials, which seeks to offer key features that librarians need to simplify management of their e-resources. The launch is slated to coincide with ALA Midwinter 2010.

In 2009, 25 library customers partnered with EBSCO to beta-test ERM Essentials in two phases with an initial round during the spring and a second phase beginning in mid-October. Feedback from beta testers has reportedly been positive. According to the company, users can discover a new way to manage their e-resources, eliminating the challenge of maintaining multiple e-mail chains, paper files, spreadsheets and other decentralised information spread across multiple departments and staff.

ERM Essentials is pre-populated for orders of e-journals and e-packages purchased through EBSCO with daily updates to ensure accuracy. It offers integration with other EBSCO tools that are already in the market. The product claims to provide librarians with a user-friendly system, intuitive design and a central location to manage all their e-resources. The often cumbersome job that most librarians face when trying to manage large groups of e-resources, such as e-journal collections, purportedly becomes easier with ERM Essentials. The product is positioned as the first full-featured electronic resource management tool that automatically populates and maintains more than 100 data fields for e-journals and e-packages purchased through EBSCO.

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Digital content products and technologies provider ebrary, US, has announced that it is extending the Patron Driven Acquisition (PDA) pilot programme for academic libraries through Spring 2010. The company intends to launch its finalised PDA product this summer.

Additionally, ebrary is conducting a survey to better understand libraries' needs and challenges with regard to PDA models. The questionnaire is available through January at http://tinyurl.com/ebrarypdasurvey. Results will be available later this year.

ebrary’s PDA pilot participants are given access to a selection of about 100,000 e-books and other titles from publishers such as Wiley, Elsevier and McGraw-Hill. Purchases are automatically triggered based on usage measured by page views, copies and prints. Titles purchased through the PDA pilot integrate with other ebrary products and services including Academic Complete, ebrary’s subscription product that seeks to provide cost-effective, multi-user access to a selection of more than 45,100 titles.

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Journal subscription services provider Swets, Netherlands, has announced the launch of ERM as a Service, an electronic resource management (ERM) tool powered by SwetsWise. The package is positioned as a solution combining select SwetsWise modules, designed to aid librarians with the management, evaluation and access of their electronic resources.

ERM as a Service seeks to provide librarians with a single, clear and comprehensive overview of their collection, showing what content they own; where their users can access it; and what licensing and rights options apply to it. Information professionals can also analyse the cost per use of their electronic resources – this is particularly expected to support the decision process during the renewal season and allow comparisons down to title level.

SwetsWise claims to contain the largest databank of publisher licence information available in the industry and automatically update and maintain the bibliographic details of thousands of publications, including price and status information. Having this information available at the touch of a button is projected to eliminate one of the key frustrations involved with purchasing an ERM solution - populating the system with data. This is expected to free the librarian to spend more time on the actual management and evaluation of resources.

The evaluation of acquired content is claimed to be made simple with SwetsWise’s ERM as a Service package, which supposedly combines COUNTER compliant usage statistics with subscription information into an easy-to-use environment. The customisable reporting possibilities included are seen to provide the librarian with the accurate and specific information needed to calculate the price per use of a subscription; to fully analyse their entire subscription spend; and to ultimately make better informed collection decisions in the future.

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Digital content products and technologies provider ebrary, US, has announced the availability of a new Software as a Service (SaaS) feature - Title Preview. The feature is projected to enable publishers, aggregators, corporations and other users to effectively market their digital content and increase leads.

Title Preview seeks to help organisations quickly and cost effectively create digital content products and distribute them directly to the markets of their choice. It offers features and benefits such as ebrary marketing services to assist with generating and tracking leads; customised landing page created by ebrary’s designer; ability to specify number of viewable pages; multiple searching options – simple and advanced; browse by topic; personal bookshelves to store titles of interest and email selections to peers; usage reports and statistics; and other ebrary interface features including InfoTools.

ebrary will be showcasing Title Preview and its other products and services at a number of upcoming events, including Online Information, December 1-3, 2009, in London (stand #600), and ALA Midwinter, January 15-18, 2010, in Boston (booth #1800).

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Accucoms, a Netherlands-based provider of sales and marketing services to scholarly and society publishers, has announced the development of a gap analysis tool. The new tool seeks to help publishers identify gaps in their market penetration and provide a target list of prospective customers to use for direct marketing and sales activities.

The tool includes comprehensive information on the subject focus of institutions worldwide, as well as market segmentation data such as type of organisation (e.g. academic, corporate, government, hospital). This information is becoming increasingly important as publishers implement much more targeted sales and marketing campaigns.

The gap analysis tool helps publisher using Accucoms' suite of direct marketing and sales representations services gain competitive advantage as it identifies potential subscribers in under represented geographic regions. It contains profiles of tens of thousands of institutions around the world and can be cross-referenced with the publisher's existing subscription list to identify key prospects and help evaluate market share.

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Subscription services provider Swets, Netherlands, has announced that its newly developed eBooks procurement portal has entered into Beta Testing. The portal integrates a comprehensive eBook catalogue and procurement options into existing SwetsWise services, most notably SwetsWise Subscriptions. These features will provide customers with a single source for purchasing eBooks and a means to select the desired access route to their acquired content, be it by publishers directly or through an aggregator.

Swets has seen a steady increase in demand for eBook content over the past couple of years. Its customers have however raised issues with the complexity of the selection and acquisition processes that are currently available to them. SwetsWise Subscriptions facilitates the essential interaction with publishers needed to ensure the timely delivery of subscriptions in the format information users and knowledge workers require. Expanding SwetsWise's scope to include eBooks enables customers to retain their acquired unprecedented control over all content and provides them with a unique and attractive alternative to traditional book suppliers and other agencies.

The Beta Testing period for SwetsWise's eBooks portal is expected to run until early February 2010.

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Subscription services provider Swets, Netherlands, has announced that SwetsWise Online Content has been successfully audited for compliancy with Release 3 of the COUNTER Code of Practice. This audit means that COUNTER 3 compliant data can be downloaded directly within SwetsWise Online Content and is also available for analysis within SwetsWise Selection Support and the ScholarlyStats platforms.

SwetsWise Online Content contains an extensive collection of e-journals, with over 32 million searchable references and links to full-text articles. With more than 400 publishers now partnering in the portal and making their content available through it, SwetsWise Online Content has firmly established itself as the electronic gateway of choice among libraries and information centers worldwide.

COUNTER provides a set of standards for providing information about usage of online information products. It defines a set of rules for generating the reports and a set of rigorous tests for checking the compliancy of the implementation. Swets utilises the SUSHI (Standardized Usage Statistics Harvesting Initiative) standard to provide XML usage reports within SwetsWise. This standard has been created by NISO (National Information Standards Organization) and is also known under the name Z39.93. SUSHI protocol allows the user to obtain the reports through a web service in a XML format which must be compliant to defined XML schemas.

COUNTER reports available in SwetsWise Online Content can be downloaded and scheduled. Customers can now download their COUNTER Journal Report 1 directly from SwetsWise Online Content and receive full, COUNTER 3 compliant data valid from October 1, 2009. COUNTER’s Consortium Report 1 has also been added to the existing Journal Reports 1, 3 and 4 already available within SwetsWise Online Content.

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Publisher Multi-Science Publishing, UK, has announced a partnership with the International Association for Bridge & Structural Engineering (IABSE). Under the deal, Multi-Science Publishing will promote IABSE's publications. Alongside its own journals and books, Multi-Science will also market and sell IABSE's publications.

Formerly, Multi-Science has only published its own copyrighted material. According to the publisher, IABSE's output is first rate content, and as its subject matter complements much of what it publishes, there is a strong case for working together. Multi-Science hopes to bring the Association’s publications to an audience far broader than its own membership.

Founded in 1929, the International Association for Bridge and Structural Engineering is a scientific / technical Association with 3'900 members in 100 countries, counting 48 National Groups worldwide. IABSE deals with all aspects of structural engineering: the science and art of planning, design, construction, operation, monitoring and inspection, maintenance, rehabilitation and preservation, demolition and dismantling of structures, taking into consideration technical, economic, environmental, aesthetic and social aspects.

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EMpact Sales (EMpact), publisher representation group of EBSCO Information Services, US, has announced an agreement with the International Water Association (IWA). Under the deal, EMpact will serve as IWA’s sales agent. The agreement grants EMpact the rights to sell IWA’s electronic and print journals in Italy, Greece, Eastern Europe, United Kingdom, Nordics, Benelux, Ireland and Latin America.

IWA Publishing, the wholly owned subsidiary of IWA, offers a cost-effective publishing service with information delivery in both print and electronic format. As the leading supplier of water and wastewater publications, IWA Publishing seeks to excel in the delivery of information and continues to invest in technology.

As part of the EBSCO group, EMpact brings to the sales process an expanded team of experienced sales and marketing personnel, many of whom have been working with publishers and libraries for many years. With the support of 31 fully staffed offices in 23 countries worldwide, EMpact's global reach makes it possible for content providers to take advantage of opportunities they might otherwise miss.

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EMpact Sales (EMpact), the publisher representation group of EBSCO Information Services, US, has announced the appointment of Elizabeth Waddell as director of EMpact Sales. In her new role, Waddell will assume full responsibility for providing publishers with a strong active sales and marketing channel.

Waddell joined EMpact in 2006 as business development manager. She quickly developed partnerships with key publishers, making EMpact the ideal channel to actively sell and promote electronic content and products in strategic, targeted locations.

As part of the EBSCO group, EMpact brings to the sales process an expanded team of experienced sales and marketing personnel, many of whom have been working with publishers and libraries for many years. With the support of 31 fully staffed offices in 23 countries worldwide, EMpact's global reach makes it possible for content providers to take advantage of opportunities they might otherwise miss.

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Publishing sales resource provider Burgundy Information Services Ltd., UK, has signed an exclusive agreement with STM publisher World Scientific Publishing Group. Under the deal, Burgundy will represent World Scientific in Eastern Europe and Scandinavia for the sale of their 112 ejournals and digital archive.

Burgundy will seek to increase the readership of World Scientific’s strong portfolio of journals and will also examine innovative ways to reach out to libraries through vigorous sales campaigns. The contract covers growth markets of Denmark, Finland, Norway and Sweden as well as building on Burgundy’s specialist knowledge of developing countries within Eastern Europe: Bulgaria, Croatia, Czech Republic, Estonia, Hungry, Latvia, Lithuania, Poland, Romania, Russia, Serbia Montenegro, Slovakia and Slovenia.

Burgundy represents a wide range of publishers and e-content aggregators worldwide. The company specialises in negotiating the delivery of scholarly information to Libraries and Information Centers throughout Europe.

World Scientific Publishing publishes about 450 books annually and more than 120 journals in various fields. It collaborates with prestigious organisations like the Nobel Foundation, US National Academies Press and its subsidiary, Imperial College Press amongst others, to bring high quality academic and professional content to researchers and academics worldwide.

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SpringerWienNewYork, part of STM publisher Springer Science+Business Media, Germany, and e-publishing technology solutions provider Versita, Poland, have announced a collaboration for the distribution, marketing and sales of STM journals of Central European societies and other institutions. With this move the companies seek to further strengthen their journal co-publishing partnership in Central European countries.

This partnership expands the existing long-term cooperation between Springer and Versita. It combines Springer’s extensive international marketing and distribution system with Versita’s relationships with scholars and scientific institutions in Central European countries. The SpringerWienNewYork/Versita partnership aims to support the global dissemination of Central European research results.

Versita publishes its own and third party scholarly journals across many disciplines, addressed to the global science community, with the intention to promote best research carried out in Central and Eastern Europe. The company also provides scientific content publishers with electronic publishing technology solutions such as MetaPress and Editorial Manager.

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EBSCO Australia has announced the appointment of Julie Boyd-Reynolds as its new regional sales manager, to be based at the company’s Melbourne office.

Boyd-Reynolds has 30 years of industry experience, including the last 17 with EBSCO, both in the UK and Australia. In her new role, she will be responsible for managing and growing the company’s customer base in Victoria, South Australia, ACT and Tasmania. Her experience in managing key accounts brings significant value to this role. From 2000 to 2009, Boyd-Reynolds was employed by EBSCO UK as corporate sales manager, and biomedical sales manager for EBSCO Publishing.

EBSCO’s office in Australia was established in 1981 and since then has been providing a full range of print and electronic subscription services and developing individually tailored solutions to issues faced by libraries in the Academic, Medical, Government, Corporate and Public sectors throughout Australia. EBSCO Australia is actively involved in the library and information services industry in Australia and is a regular sponsor and exhibitor at conferences in the region.

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EBSCO and a number of library consortia are working together to help consortia members reduce the cost and burden of processing e-journal package renewals by using EBSCO’s RapidRenewal service, available via EBSCONET. EBSCO's RapidRenewal, an online tool for managing the renewal of licensed e-journal collections, is designed to ease the administrative burdens associated with renewing e-journal packages. By partnering with consortia, EBSCO is able to provide an e-package renewal tool to more customers for managing contract data at a consortial level.

Library consortia have been able to negotiate large content deals successfully with major publishers and offer membership terms and conditions that are unique to their respective consortium. RapidRenewal, developed in cooperation with many of the major STM publishers, enables libraries to process these licensed deals in a more efficient manner by incorporating consortial contract terms and limitations, title detail and custom pricing into a single online interface.

The RapidRenewal interface provides a single portal for processing the renewal of multiple packages while eliminating the cumbersome exchange of spreadsheets, e-mail and other communication. The library can modify and approve package title lists as the system enforces the terms of the consortial contract and ensures that renewals are handled correctly each year. Authority levels allow renewals to be approved at the consortial or library level, depending on the preferred process of the consortium or publisher.

As a result of using RapidRenewal, libraries within a consortium can take advantage of the negotiated terms and conditions, easily renew their collections according to their contract terms, and have the title-by-title analysis that is often needed in today’s shrinking budget environment.

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EMpact Sales (EMpact), the publisher representation group of EBSCO Information Services, US, has signed an agreement with AHC Media LLC (AHC). Under the deal EMpact will serve as sales and marketing representative for AHC’s biotechnology and medical device publications. AHC Media provides news and strategic business information in the rapidly changing biotechnology and medical device industries.

According to the agreement, EMpact will promote BioWorld Today, Medical Device Daily and several other online titles in China, Korea, Singapore, Taiwan, Malaysia, Thailand, Philippines, Hong Kong, Macau, Mexico, Central America, South America, the Caribbean and Africa.

As part of the EBSCO group, EMpact brings to the sales process an expanded team of experienced sales and marketing personnel, many of whom have been working with publishers and libraries for many years. With the support of 31 fully staffed offices in 23 countries worldwide, EMpact's global reach makes it possible for content providers to take advantage of opportunities they might otherwise miss.

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Information service company EBSCO Information Services (EBSCO), Netherlands, has announced the appointment of Fred Wiltenburg as General Manager of its Aalsmeer, Netherlands, office.

In his new position, Wiltenburg will be responsible for the company’s Netherlands and Flemish Belgium operations, including customer service, publisher relations, marketing and sales. He previously served as regional director with Swets. He brings with him nearly a decade of industry experience, particularly in the Dutch and Belgian markets.

EBSCO Information Services claims to be the only organisation in the world able to supply e-journal, e-package & print subscriptions; a suite of e-resource management tools and a collection of nearly 300 full-text and licensed databases for all types of libraries, research organisations and corporations. The Company also provides targeted sales representation and dedicated services for publishers.

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Reprints Desk, a US-based content re-purposing company focused on medical and scientific publishing, and FIZ Karlsruhe, a European-based provider of information delivery services, have announced the immediate availability of Reprints Desk's article ePrint procurement service within the FIZ AutoDoc full-text brokerage routing system for document delivery. The new service enables FIZ AutoDoc customers, including dozens of major life science and other research-intensive companies, to simplify the content retrieval workflow for individual buyers and to improve internal visibility into electronic content spending and regulatory compliance.

FIZ AutoDoc claims to be the document delivery system of choice for many of Europe's largest corporations, supporting unmediated and mediated ordering for single journal articles, patent documents, reports, conference papers, proceedings or other publications. Reprints Desk offers ePrint procurement services as part of its Reprints NRx service that makes it easier for life science and healthcare communications companies to order bulk copies of peer-reviewed journal articles from scientific and medical publications for use in promotions and educational programmes. Scholarly, peer-reviewed journal articles are important educational tools for pharmaceutical and other life science companies who communicate with medical professionals.

FIZ Karlsruhe integrated Reprints Desk's STM Document Delivery service into the FIZ AutoDoc system in June 2008. Reprints Desk is a provider of content workflow solutions, including document delivery services in support of research plus reprint services in support of product promotions and educational outreach. Reprints Desk also launched the group purchasing software service Reprints GPO in March 2009 to help companies and their global affiliates save money by aggregating individual scientific and medical article reprint purchases.

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Subscription services provider Swets, Netherlands, has announced the launch of its eDeal Renewal Service. The eDeal Renewal Service, integrated in SwetsWise Subscriptions, has been developed to assist both publishers and customers in the complicated processes involved in renewing eDeals. The tool enables customers to view current title and licence information, see clearly which titles they have options on and instantly calculate the cost impact of desired changes to their collection.

The tool is expected to vastly improve the administration process, allowing libraries to compare different options, seeing immediately the impact on cost and ensuring they stay within the requirements of their licence.

The eDeal Renewal Service significantly reduces the amount of time needed to manage eDeals by providing the customer with a single, user-friendly interface from which to view a complete overview of all their eDeals. The service automatically gathers the data relating to those deals and informs the customer of what the renewal possibilities are at journal level, while keeping specific license details in mind. All license conditions are stored together with publication data so that the customer can gain a clear understanding of what's included in a particular deal. The service optimises deal decision making as well, by ensuring the customer receives thorough information on all options available within the different e-deals.

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Books enquiry and ordering services provider PubEasy, UK, has announced that Pearson Education UK, the global leader in educational publishing, will join the growing e-community of booksellers and their suppliers in the UK and International market.

When Pearson Education goes live (scheduled for autumn 2009), titles serviced via their UK distribution facilities will be available to registered booksellers with a PubEasy password for ordering and enquiry needs. Pearson Education joins a growing number of publishers who are making their catalogues available on PubEasy. These include McGraw-Hill, SAGE, Bedford, Freeman & Worth, and Chicago Distribution Services, which includes the University of Chicago Press among its 70 academic press distribution clients.

A division of US-based bibliographic information provider Bowker, PubEasy offers thousands of publisher imprints and millions of titles to over 16,000 booksellers across 110 countries. Publishers, distributors and wholesalers are seen to join PubEasy to get exposure to a large universe of potential clients, while increasing the ease with which those booksellers can conduct business with their suppliers.

EMpact Sales (EMpact), the publisher representation group of EBSCO Information Services, US, has announced an agreement with Multi-Science Publishing Co Ltd. in which EMpact will serve as exclusive sales and marketing representative.

According to the agreement, EMpact will promote scientific journals that concentrate on energy, acoustics and engineering disciplines for Multi-Science, in both print and electronic format, in Taiwan, Hong Kong, Macau, Thailand, Singapore, Malaysia, Philippines and China.

As part of the EBSCO group, EMpact brings to the sales process an expanded team of experienced sales and marketing personnel, many of whom have been working with publishers and libraries for many years. With the support of 32 fully staffed offices in 23 countries worldwide, EMpact's global reach makes it possible for content providers to take advantage of opportunities they might otherwise miss.

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Subscription services provider Swets, Netherlands, has announced the successful release of SwetsWise 5.3, the latest technical update to its portfolio of products and services. Release 5.3 installs a list of technical improvements and additional functionalities into a number of SwetsWise's electronic services, drawn directly from customer feedback and suggestions. These suggestions resulted from direct input during usability improvement studies as well as from conversations with customers.

One of the main additions within release 5.3 is an expansion of the Bulk Renewal functionality present within SwetsWise Subscriptions, the core focus of the SwetsWise portfolio. This functionality allows the customer to handle their entire renewal process online, following existing renewal workflows and procedures, while reducing the amount of work they have to invest in this process. It also provides the customer with the information needed to stay in complete control of the status of all their renewal subscriptions, including cancellation restrictions and upgrade options.

Release 5.3 also furthers the integration of all SwetsWise services by providing customers with a centralised title management area enabling the customer to upload a title list once and have the data appear in the A-Z list, license management and price-per-use statistic modules.

Additionally, a number of new options and features have been installed within the substantial claiming and reporting areas of SwetsWise Subscriptions. This expansion is expected to allow customers to obtain an even greater amount of information on their acquired content, leading to a deeper understanding and more effective management of their collection and its usage.

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Swets has announced that it has recently been awarded a new ISO 9001:2008 certificate, covering all of its operating offices worldwide. The ISO 9001 certificate has been revised in order to ensure that organisations keep up with recent developments in management system practices. Swets has been globally ISO certified for more than a decade.

ISO 9001:2008 - the fourth edition of the standard - introduces clarifications to the requirements existing in the previous standard ISO 9001:2000, based on user experience over the last eight years, and changes that are intended to improve further compatibility with the ISO 14001:2004 standard for environmental management systems. The amended version of the quality management standard ISO 9001 was published on November 15, 2008.

With clients in over 160 countries and more than twenty offices worldwide, Swets claims to provide the most comprehensive and sophisticated e-commerce platform currently available in its field. The company has been included in E-Content Magazine's '100 companies that matter most in the Digital Content Industry' for the past five years.

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Electronic research databases provider EBSCO, US, has announced that it has expanded the availability of its latest collection management tool - E-Package Renewals on EBSCONET - to include additional publishers as well as library customers around the globe. The tool can reduce the time libraries spend on e-package renewals from weeks to just a few hours.

Developed in collaboration with most of the major scientific, technical and medical publishers, E-Package Renewals is seen to significantly improve the efficiency of the e-package renewal process for library staff. It addresses time-consuming and challenging problems associated with the e-package renewal process such as gathering and maintaining the information required to manage individual licenses, identifying inconsistencies in library and publisher records, managing capped pricing, and tracking titles as they move between publisher collections.

E-Package Renewals helps librarians make the most of present day's shrinking budgets and resources. In addition, the tool provides many other customer benefits, including system-enforced contract terms to ensure subscriptions are renewed correctly; line-item-level pricing for package components, customised per contract terms where applicable; system customisation for multi-library campuses and consortia; readily available renewal information that eliminates multiple spreadsheets and lengthy e-mail chains; and single web interface for making format and title changes based on contract terms, with ability to view real-time impact on spending.

The E-Package Renewals service is available to EBSCO customers at no charge.

Subscription services provider Swets, Netherlands, has announced the appointment of Eduard Cohen as the new Chief Executive Officer, effective June 1, 2009.

Prior to his appointment to Swets, Eduard has held several board level marketing and sales positions in the publishing and pharmaceutical industry most notably at Elsevier where he was the MD of the Science and Technology Division. Simultaneously with his appointment as CEO Eduard Cohen will, on an interim basis, fulfill the role of CFO of Swets, succeeding Siebe van Elsloo.

With clients in over 160 countries and more than twenty offices worldwide, Swets claims to provide the most comprehensive and sophisticated e-commerce platform currently available in its field. The company has been included in E-Content Magazine's '100 companies that matter most in the Digital Content Industry' for the past five years.

Market research and data services provider Research and Markets, Ireland, has announced the addition of the "Publishing Addiction Science: A Guide for the Perplexed" report to their offering.

Publishing Addiction Science is a comprehensive guide for addiction scientists - especially novice researchers - facing the complex process of publishing in scholarly journals. Written by an international group of addiction science journal editors and their colleagues, the guide tackles such issues as choosing a journal, publishing qualitative research, responding to reviewers reports, becoming a reviewer yourself, and appropriate responses to ethical issues common to addiction science publishing.

International in its scope, and now in a thoroughly revised, expanded and updated second edition, the publication gives special attention to the challenges for researchers from developing and non-English-speaking countries. Publishing Addiction Science is cosponsored by the International Society of Addiction Journal Editors and the Society for the Study of Addiction.

Research and Markets provides the latest data on international and regional markets, key industries, the top companies, new products and the latest trends. The company hold '1000's of major research publications from most of the leading publishers, consultants and analysts.

Journal subscription services provider EBSCO Information Services (EBSCO), US, has announced that following the recent success of its first wave of Open Days during the last two months, it will continue the 30-event series through November 2009, in major cities across Europe, Middle East, Africa and Asia.

These EBSCO-sponsored Open Days provide a convenient and beneficial communications exchange platform for all involved in the information supply chain - especially library directors, librarians, academic information managers, e-resources managers, serials and e-books acquisition specialists and corporate information professionals. As well, the Open Day series provides publishers exhibitor opportunities in which to share their e-content product information with attendees. A couple of publishers who have elected to exhibit during various Open Days include SAGE Publications, Ltd. and Project MUSE.

With numerous meeting, seminar and workshop options, attendees will have access to a multitude of topics relevant to the information services industry, such as industry trends, experiences and best practices, and products and services. EBSCO will also offer information and on-site demonstrations on the wide range of time - and cost-saving solutions that it offers. These include E-Package Renewals on EBSCONET; EBSCO Discovery Service; EBSCOhost Integrated Search; and the forthcoming ERM Essentials.

e-content services and technology provider ebrary, US, and Ambassador Books and Media, a premier provider of print and non-print materials to libraries of all types, has announced that more than 100,000 multi-disciplinary e-books and other titles from ebrary can now be purchased through OneSource, Ambassador's proprietary online ordering system.

The selection continues to grow, with more than 4,200 added in the past month alone. An overview of the new selection is provided at http://www.ebrary.com/corp/acquirePurchaseNew.jsp.

Ambassador Books and Media is now celebrating its 36th anniversary as a premier provider of print and non-print materials to college, university, school, corporate, public, government and medical libraries throughout the world. Ambassador supplies the complete book and publication requirements of schools, libraries and other educational institutions in over thirty countries.

Through continuous and significant investment in personnel and technology, Ambassador is able to offer a comprehensive range of book and media services to libraries, with a recognised reputation for high order fulfillment, accuracy, reliability, experienced and professional customer service support, and state of the art automation capabilities and interfaces.

OneSource is Ambassador's proprietary, password protected software that offers clients access to a database of over 4 million book titles and over 1.5 million media titles; the capability to order, claim, cancel and verify shipping status online; receive MARC formatted order confirmations, generate order reports sorted by PO, Title, Author or ISBN; and view invoices and statements online to confirm account balances.

Nielsen Book, part of global information and media company Nielsen Company, US, has announced new developments and a significant expansion to its flagship books ordering service, BookData Online. The upgraded service will allow users to access one exclusive source of comprehensive and accurate book information with sales ranking alongside ordering tools; and functionality that provides a one-stop service for booksellers, libraries and publishers.

Effectively, subscribers to the service can search the Nielsen Book bibliographic database, and select and sort titles by BookScan sales ranking. Titles can be ordered and tools used to track these orders and to review order history. Real time supplier data from participating distributors allow booksellers to check price and availability information.

BookData Online will effectively replace the previous ordering service provided by BookNet Web as clients will be migrated to the new platform over the coming months. Both services are powered by BookNet TeleOrdering. The new service is seen to offer a substantial benefit to book buyers, who now have the opportunity of accessing all these functions in one service - login. BookNet TeleOrdering can then route all orders quickly and efficiently to 60,000 suppliers worldwide.

The enhancement to the service is projected to allow retailers to streamline their processes and decision making, and to improve customer service. BookData Online also allows booksellers to receive order acknowledgements from 17,000 suppliers, many of whom now provide this information via the BookNet Web Online Order Collection Service launched two years ago.

For acquisition and cataloguing, Nielsen Book allows librarians to search and rank by sales position to find the right selection. They can use this information to guide their purchasing decision based on which titles are selling and their sales position that week. Librarians can also download MARC records (direct to their desktop) in MARC21 or UKMARC to either fill gaps in their catalogue or a full file for complete catalogue records - from a single source.

Publishers can also use the service to check title records, pricing and information about forthcoming publications up to 12 months ahead, allowing them to plan their releases to achieve maximum sales and review coverage.

EMpact Sales (EMpact), the publisher representation group of EBSCO Information Services, US, has announced an agreement with East View Information Services (East View), a leading provider of information products and services in foreign languages and English translation. Under the deal, EMpact will boost East View's print and electronic journal sales in select global regions. As sales and marketing representative and consultant, EMpact will represent East View in Northern Africa, the Middle East, Australia, New Zealand, Eastern Europe, France, Spain, Switzerland and Austria.

East View Information Services is a leading provider of native and translated foreign language, information products and services, including Russian, Chinese and Arabic databases, print periodicals, books and microforms. The company serves all geographies and many market segments, including academic institutions, government organisations, corporations, public and federal libraries and law firms.

As part of the EBSCO group, EMpact brings to the sales process an expanded team of experienced sales and marketing personnel, many of whom have been working with publishers and libraries for many years. With the support of 32 fully staffed offices in 23 countries worldwide, EMpact's global reach makes it possible for content providers to take advantage of opportunities they might otherwise miss.

Books enquiry and ordering services provider PubEasy, UK, has announced that Oxford University Press in the US, which is affiliated with the largest scholarly press in the world, has joined the growing PubEasy community of booksellers and suppliers.

As a new PubEasy member, joining its affiliate OUP, which is an existing member, Oxford University Press, Inc.'s (OUP USA's) catalogue of more than 25,000 titles will now be available to retail booksellers for purposes of checking price and availability on various book titles, placing online orders, receiving email acknowledgments of new orders, and tracking the status of book orders.

OUP USA joins a growing number of academic publishers who are making their catalogues available on PubEasy. These include McGraw-Hill, SAGE, Bedford, Freeman & Worth, and Chicago Distribution Services, which includes the University of Chicago Press among its 70 academic press distribution clients.

Swets Gateway, the special publisher services division of Swets, Netherlands, has announced an agreement with UK-based MA Healthcare. Under the deal, Swets Gateway will act as the exclusive sales and marketing representative for MA Healthcare in the Asia/Pacific region. The agreement covers Singapore, Malaysia, Philippines, Thailand, Sri Lanka, Indonesia, Pakistan and Brunei.

MA Healthcare publishes 19 healthcare journals, including the British Journal of Nursing, British Journal of Midwifery, British Journal of Hospital Medicine, British Journal of Community Nursing, British Journal of Health Care Management, International Journal of Therapy & Rehabilitation and Journal of Wound Care. The content of all of its journals are available online at internurse.com, providing a dedicated nursing archive for the content of 13 journals.

Launched at the 2008 Frankfurt Book Fair, Swets Gateway builds upon Swets' many years of experience in selling publisher content in numerous parts of the world. With in-territory sales staff who have intimate knowledge of the industry and local market, Swets Gateway offers a unique opportunity to participating publishers.

EMpact Sales (EMpact), the publisher representation group of EBSCO Information Services, US, and e-libro, an international partner of e-content services and technology provider ebrary, have entered into a three-year partnership agreement. Under the agreement, EMpact will promote all Spanish language content in the e-libro database - 30,000 titles comprising e-books, e-journals, articles and theses - in Mexico, Cuba, Central America, Argentina, Bolivia, Brazil, Chile and Uruguay.

e-libro delivers cost-effective solutions for providing libraries everywhere with Spanish language e-books, e-journals, articles and theses. The company offers subscription options to libraries at public, academic, private and government institutions, while providing 12 academic collections as well as US and European literature collections, supported by modern and versatile ebrary technology.

Through its affiliation with EBSCO Information Services, EMpact is projected as the ideal partner for publishers who wish to expand their sales efforts and promotion of their products to additional targeted territories across the globe. The EMpact team can develop an exclusive and strategic plan to dramatically broaden the exposure for publishers' electronic products and content.

As part of the EBSCO group, EMpact brings to the sales process an expanded team of experienced sales and marketing personnel, many of whom have been working with publishers and libraries for many years. With the support of 32 fully staffed offices in 23 countries worldwide, EMpact's global reach makes it possible for content providers to take advantage of opportunities they might otherwise miss.

Swets Gateway, the special publisher services division of Swets, Netherlands, and the Royal Society have recently signed an agreement to market and disseminate The Royal Society's journals in the Asia Pacific region. Swets Gateway will, on behalf of the publisher, serve as its sales and marketing representative in Singapore, Hong Kong, Malaysia, Philippines, Thailand, Sri Lanka, Indonesia and Brunei.

The Royal Society is a renowned STM publisher of 7 international journals, publishing in all the broad area of sciences. All The Royal Society journals are available online. Included in some of The Royal Society special packages is the full archive from 1665 until the present.

Launched at the 2008 Frankfurt Book Fair, Swets Gateway builds upon Swets' many years of experience in selling publisher content in numerous parts of the world. With in-territory sales staff who have intimate knowledge of the industry and local market, Swets Gateway offers a unique opportunity to participating publishers.

Subscription services provider Swets, Netherlands, has announced that its comprehensive decision support solution, SwetsWise Selection Support, has completed Beta Testing and is now available to order.

SwetsWise Selection Support has been designed to help librarians and other information professionals make better informed decisions about their electronic resources. The service combines a customer's usage statistics with their subscription holdings and pricing information, resulting in a fully integrated price-per-use overview for collection analysis. It includes the flexibility to include additional customer-specific data, making SwetsWise Selection Support the most comprehensive solution of its kind.

SwetsWise Selection Support utilises the technology of the ScholarlyStats platform to collect usage statistics and integrates this data with the extensive subscription details and price information stored in SwetsWise Subscriptions. Reporting is available at account and consortium levels, as well as customised reporting. Holdings and price information will be automatically maintained and updated by SwetsWise, including any new subscriptions. Customer-specific fields may be added, along with free text and file uploads, offering a high level of flexibility. These reports will help customers to fully analyse their entire subscription spend and make better informed decisions.

Market research and data services provider Research and Markets, Ireland, has announced the addition of the Proceedings of the Institution of Mechanical Engineers, Part G: Journal of Aerospace Engineering subscription to their offering.

Published eight times a year, the Journal of Aerospace Engineering is a forum for the communication of ideas and methods presently in use at the forefront of technology in the field of aerospace engineering. It contains papers on both theoretical and practical aspects of all types of civil and military aircraft and spacecraft and their support systems. The scope is wide, covering research, design, development, production, operation, servicing and repair, components and auxiliary equipment, safety and reliability.

Research and Markets provides the latest data on international and regional markets, key industries, the top companies, new products and the latest trends. The company hold '1000's of major research publications from most of the leading publishers, consultants and analysts.

EMpact Sales (EMpact), the publisher representation group of EBSCO Information Services, US, has signed an agreement with the Commonwealth Scientific and Industrial Research Organisation (CSIRO) PUBLISHING to serve as the exclusive sales and marketing representative. Under the deal, EMpact will promote 23 scientific-based, peer-reviewed journals for CSIRO PUBLISHING, in both print and electronic format, in South Korea and Latin America, including Mexico, Central America, South America and the Caribbean, including Puerto Rico.

Through its affiliation with EBSCO Information Services, EMpact is projected as the ideal partner for publishers who wish to expand their sales efforts and promotion of their products to additional targeted territories across the globe. The EMpact team can develop an exclusive and strategic plan to dramatically broaden the exposure for publishers' electronic products and content.

As part of the EBSCO group, EMpact brings to the sales process an expanded team of experienced sales and marketing personnel, many of whom have been working with publishers and libraries for many years. With the support of 32 fully staffed offices in 23 countries worldwide, EMpact's global reach makes it possible for content providers to take advantage of opportunities they might otherwise miss.

CSIRO PUBLISHING is an autonomous, not-for-profit business unit within Australia´s Commonwealth Scientific and Industrial Research Organisation, CSIRO. It's internationally recognised publishing programme covers a wide range of scientific disciplines, including agriculture, plant and animal sciences, physical sciences and environmental management.

EMpact Sales (EMpact), the publisher representation group of EBSCO Information Services, US, has announced an agreement with non-profit scientific publisher Institute of Physics (IOP) Publishing, UK, to serve as sales agent. The agreement grants EMpact the rights to sell IOP's print and electronic journals in Mexico, the Dominican Republic, Jamaica, Trinidad, Central America, Colombia, Peru, Venezuela, Puerto Rico, Aruba and the Caribbean, including the Bahamas.

The Institute of Physics has an extensive worldwide membership and is a leading communicator with all audiences from corporate specialists through government to the general public. Its publishing company, IOP Publishing, is a leader in scientific publishing and the electronic dissemination of peer-reviewed research.

Through its affiliation with EBSCO Information Services, EMpact is projected as the ideal partner for publishers who wish to expand their sales efforts and promotion of their products to additional targeted territories across the globe. The EMpact team can develop an exclusive and strategic plan to broaden the exposure for publishers' electronic products and content.

EMpact brings to the sales process an expanded team of experienced sales and marketing personnel, many of whom have been working with publishers and libraries for many years. With the support of 32 fully staffed offices in 23 countries worldwide, EMpact's global reach makes it possible for content providers to take advantage of opportunities they might otherwise miss.

Subscription services provider Swets, Netherlands, has announced that SwetsWise Online Content can be accessed through the Apple iPhone and Apple iPod Touch. Powered by SwetsWise Subscriptions, SwetsWise Online Content is a single point of contact to one of the most extensive collections of electronic journals currently available in the scholarly information market.

SwetsWise Online Content provides users with access to direct links for more than 11,000 journal titles − all from a seamless Web interface and through the convenience of their Personal Digital Assistant. Information users can search relevant online content, utilise multi-level linking, download subscription lists and much more. SwetsWise Online Content offers over 25 million searchable references along with links to full-text articles through an intuitive Web interface. This service also provides informative usage statistics on each title, and includes fast access set-up for new electronic journal subscriptions.

In addition to SwetsWise Online Content, SwetsWise Subscriptions is also available through the iPhone and iPod Touch. Information users can manage their subscriptions, view publication schedules, check the title status to thousands of print and electronic content and many other SwetsWise Subscriptions functions.

The Apple iPhone 3G also support WiFi, a standard wireless connection that allows SwetsWise Online Content and SwetsWise Subscriptions access using IP authentication. Customers can easily facilitate research and view e-content.