Global information management solutions provider SDL, UK, has announced the first release of the company’s end-to-end publishing technology for technical documentation. The solution, developed by SDL’s Structured Content Technologies division, seeks to address the changing demands of Internet and Smartphone users who expect on-demand, personalised and highly-interactive technical documentation.
According to SDL, global companies are realising that the traditional methods of delivering static PDF and print documentation will be a thing of the past. In the next five years, technical documentation is projected to be transformed from static, printed collateral and PDF to interactive electronic documentation delivered via the web or a Smartphone.
SDL seeks to deliver the first installment on this vision through the integration of SDL LiveContent and SDL Trisoft, the company’s Component Content Management system. The new integration is expected to empower companies to transform static documentation managed as publications into rich interactive, web-based information. SDL LiveContent is projected as a dynamic delivery engine that produces an interactive document with rich animated graphics, sophisticated search for easy navigation and analytics that allow companies to understand how customers are using their content. Customers are seen to benefit from technical content that is easy to find and tailored to the products they purchased and their interests.
With this announcement, companies that have adopted structured content and DITA, a recognised XML writing standard for technical information, can now expect to benefit from a solution that delivers interactive web documents to customers’ browsers and devices.
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