STM publisher Elsevier, Netherlands, has won the first JISC TechDis Publisher Lookup Award. The award recognises publishers who excel in changing and adapting their business processes to meet their customers’ accessibility needs.
The JISC TechDis Publisher Lookup Awards are the brainchild of Alistair McNaught, senior advisor at JISC TechDis. Elsevier was selected from a strong field of candidates. Judges were impressed by Elsevier’s response rates to customer enquiries and their embedded accessibility strategy. Accessibility is a cross-management responsibility at Elsevier and evidently part of the organisational culture.
The JISC TechDis Publisher Lookup Awards were presented by Mark Bide, Executive Director at EDItEUR, leaders in global standards for the exchange of bibliographic information in the book and journal supply chains, and sponsored by Dolphin and Iansyst Ltd, organisations that promote independence amongst disabled people, and who have been keen supporters from the beginning. A second award ceremony for e-text services will be held in London at the CILIP Digital Information Conference in October and is aimed at publishers who have been nominated by library staff for their excellent service in supplying books in alternative formats.
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