The Association of Research Libraries (ARL) has issued a call for participation in the third Balanced Scorecard (BSC) Initiative cohort. The year-long initiative will engage a small number of research libraries in a systematic way to consider the benefits of applying a locally developed library scorecard. Libraries with a keen interest in continuous improvement and strategic assessment are invited to apply.
The Balanced Scorecard Initiative enables an organisation to focus on a relatively small number of carefully chosen measurements aligned with library mission and strategies to provide a quick, but comprehensive, picture of organisational performance. The BSC examines the organisation from four perspectives: User, Finance, Internal Processes, and Learning and the Future. ARL has worked with a number of libraries over the past four years in using the BSC framework to develop and implement strategy, measure and communicate success, and move the library organization forward during transformative times.
Offered in partnership with Ascendant Strategy Management, the 2013–2014 BSC Initiative will consist of three in-person workshops, 10 conference calls, and access to web-based programme resources.
