Research Solutions, Inc., a pioneer in providing on-demand access to scientific, technical and medical (STM) information for research-intensive organisations, has announced that its wholly owned subsidiary Reprints Desk, Inc. has added a new human-powered information search and alerting service for researchers and scientists to its cloud-based Article Galaxy solution designed to collect, track and deliver research retrieval requests.
Powered by Article Galaxy's advanced workflow tools and staffed by a panel of subject matter experts with advanced degrees in science, technology, engineering, medicine, mathematics, information science, and more, the company's new 'Ask an Expert' feature will be available 24/7 on-demand to selected customers through the Article Galaxy platform.
Reprints Desk's on-demand expert search and alerting service is a paid add-on that will be made available initially to customers through the online user interface for the Article Galaxy platform. The service will be expanded beyond the initial pool of BETA customers in a phased approach throughout the coming year.
The company's 'Ask an Expert' feature was designed for corporations without a library or information center, as well as small libraries with insufficient staff to support this function. Additionally, the expert help feature augments library departments, allowing them to support, automate and scale their own existing on-demand information service offerings with advanced query and citation workflow tools.
Corporations, academic institutions, and government organizations around the world rely on Article Galaxy for copyright-compliant access to full-text scientific, technical, and medical content when subscription access does not yet exist. As a cloud-based service, Article Galaxy provides one-stop shopping and lowest cost acquisition of full-text journal articles, ensuring copyright-compliant access when filtering requests against subscriptions and Open Access content.
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