EBSCO Information Services (EBSCO) and ByWater Solutions have expanded their relationship to ensure libraries adopting the FOLIO Library Services Platform (LSP) will be able to rely on hosting and services support.
The agreement secures ByWater's commitment to provide FOLIO implementation and support services backed by EBSCO hosting technology and data services. ByWater Solutions has been recognised for its customer satisfaction in supporting library systems and is currently the largest service provider for the Koha Open Source Library System supporting more than 1,000 Koha libraries.
EBSCO, which has supported FOLIO with funding, developers and project management as well as provided funding for Koha, will provide FOLIO hosting services and advanced software support as well as a compliment of data integration services.
ByWater and EBSCO will be working together and with the FOLIO community to support the first libraries going live with FOLIO in 2019.
Since being announced in June 2016, FOLIO has formed a community and librarians and developers have joined special interest groups that are actively creating an open source LSP that supports traditional resource management functionality that can be extended into emerging areas. FOLIO is being designed to be flexible to allow librarians to select the applications that best align with their workflow needs. The applications are modular and allow multiple vendors or libraries to contribute applications. Extensibility is an essential element allowing FOLIO to integrate with internal and external systems including university enterprise systems, institutional repositories, research management and discovery services. Development supports Linked Open Data to allow libraries to expand their reach and FOLIO provides scalability through multi-tenancy. The service will support all formats natively and is based on a central knowledgebase.
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