Wolters Kluwer, Health, a global provider of trusted clinical technology and evidence-based solutions, has announced that Freddie Feldman, Voice Design Director at Wolters Kluwer, Health, will present at the second annual Voice of Healthcare Summit. The conference is being held August 5-6, 2019 at the Joseph B. Martin Conference Center at Harvard Medical School in Boston.
Feldman’s presentation will take a closer look at the evolving role of phone-based provider-patient communication in healthcare against the backdrop of voice assistants like Amazon’s Alexa, Apple’s Siri and Google’s Assistant. As the novelty of voice assistants gives way to promising new healthcare applications, Feldman believes phone-based communication still offers distinct advantages when it comes to patient engagement strategies and patient-centered care.
Feldman will discuss how to unlock the tremendous value that today’s sophisticated Interactive Voice Response (IVR) technology like Emmi can bring to healthcare, including a touching account of one client’s true story of how Emmi IVR technology helped to save a patient’s life. The session, ‘IVR's Lessons for Voice and Health’ (session #132) takes place on August 5, 2019 from 1:40 p.m. - 1:55 p.m.
The Voice of Healthcare Summit is the leading event for healthcare voice and AI technology, bringing together more than 500 healthcare professionals, executives, practitioners, insurers, technologists and others to examine the growing intersection between modern healthcare and voice-first technology.
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