Taxonomy is a simple solution for users to find the right information in our increasingly digitized world. By adding taxonomy, an organization can enable a user to find content quickly. Furthermore, the taxonomy will allow the organization to leverage content with dynamic delivery while enhancing user experience.
Taxonomies can evolve because customers’ needs also change. A taxonomy helps users find content through the index terms, which are subject descriptions, that are made available to enable readers to navigate the content. They can serve as a great resource to start a taxonomy or validate all the ways people look at the classification content.
A taxonomy that is clearly and consistently tagged guarantees a consistent experience for customers. In addition to facilitating navigation through menu bars, taxonomy enhances search engines, thereby helping users discover and access content.
User experience is at the core of taxonomy. Therefore, the richer the taxonomy— and the more specific the application to granular content units—the more sophisticated the user experience will be. In other words, most robust taxonomies are designed based on how the end-user is expecting to use them.
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