The Association for Computing Machinery’s global Technology Policy Council has released TechBrief: Government Digital Transformation, the latest in a series of TechBriefs—short technical bulletins offering scientifically grounded perspectives on the impact and policy implications of specific technological developments in computing.
The latest in ACM’s TechBrief series, the report notes that while governments have made significant progress in digital adoption over the past 25 years, many systems remain fragmented. It emphasizes the need for unified, citizen-centered frameworks that enhance accessibility, trust, and interoperability.
Drawing on lessons from the COVID-19 pandemic, the report highlights that reliable and inclusive digital services are vital for continuity and equity. It recommends six pillars to guide successful transformation:
• Digital Public Infrastructure
• Digital Identity
• Data Governance and Privacy
• Interoperability Frameworks
• Information and Data System Modernization
• Citizen-Centered Design
These pillars form a multidisciplinary roadmap for integrating technology, governance, and design principles to ensure transparency, trust, and sustainability.
ACM’s TechBriefs are designed to complement ACM’s activities in the policy arena and to inform policymakers, the public, and others about the nature and implications of information technologies. Earlier editions have covered topics such as accessibility, generative AI, and climate change, with upcoming issues expected to address Explainable AI and Automatic Speech Recognition (ASR).
Click here to read the original press release.
