Author: Yoel Kortick
What if you could instantly see how your library was performing compared to other libraries the world over? Surely, that kind of benchmarking would provide valuable insight into where you should focus improvement efforts and where your library is already topflight. It would be even more informative if the data could be sorted by type of library and tracked over time. You’d be able to identify trends or hidden issues early on, so you could quickly meet developing needs or take preemptive corrective action.
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