Science and Research Content

ALPSP Training Course: Managing Quality from Outsourced Services -

Many publishers are seeking to reduce costs by outsourcing non-core processes to third-party suppliers (either domestically or offshore) in areas such as customer service, subscription processing, peer review management, invoice handling, marketing and production. Using practical case studies, this workshop will identify some of the key skills essential for effective outsourcing (in line with those contained in the National Occupational Standards for Publishing/Outsourcing).

Event Date: July 20, 2016

Event Location: Array

Event Website: Array


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