The Association of Research Libraries (ARL) has launched a new web site for its latest assessment tool, ClimateQUAL: Organizational Climate and Diversity Assessment, offered through the StatsQUAL platform. The site (http://www.climatequal.org/) aims to provide information and useful resources for past, current, and potential ClimateQUAL participants. ClimateQUAL is a joint project of the University of Maryland Industrial/Organizational Psychology Program and ARL.
ClimateQUAL is an assessment of library staff perceptions concerning their library's commitment to the principles of diversity; organisational policies and procedures; and staff attitudes.
The ClimateQUAL: OCDA survey contains questions designed to understand how organisational procedures and policies effect customer perception of service quality in a library setting. The survey results and follow-up improvement strategies can help promote the development of a healthy organisation.
