EBSCO Information Services (EBSCO) has announced the appointment of Holley Dumble as Vice President over-seeing universities, TAFEs, hospitals, corporations, government, state libraries, public libraries and schools in Australia, New Zealand, Papua New Guinea, Micronesia and Fiji. Dumble will lead teams in these regions, and bring her experience to further enhance the value that EBSCO brings to customers in the territory.
Qualified in library and information management, Dumble has more than 20 years of experience in a variety of sales, technical and customer service roles within libraries and library system vendors such as Civica, Sirsi and Ex Libris. Since 2016, she has pursued her interests in entrepreneurship and innovation, co-founding the Biblio Insights consulting firm, which has a specific focus on working with libraries on their strategic planning for library technology platforms and new service models.
Dumble will work with the current regional team to improve sales and service to customers across all EBSCO products and services, including but not limited to: open source library technology initiatives, EBSCO Discovery Service™ (EDS) and other SaaS products (e.g., Full Text Finder™), EBSCOhost® databases, point-of-care resources (e.g., DynaMed Plus®), EBSCO eBooks™, GOBI® Library Solutions, EBSCO Subscription Services and Flipster®. She will also play a key role in understanding the content and technology needs, as well as other challenges faced by libraries in Oceania.
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