EBSCO Information Services, US, has announced that with EBSCONET Usage Consolidation, librarians can collect, consolidate and report on the usage of their online resources. This is expected to make vital collection management information readily available in the librarian’s workflow — within EBSCONET Subscription Management. But since gathering usage data can be time-consuming, the EBSCO Usage Loading Service can load usage on behalf of Usage Consolidation customers.
The Usage Loading Service is a highly skilled team that can obtain usage reports, load them to the library’s Usage Consolidation account, and match exceptions - allowing librarians to spend more time developing powerful collections that can help users achieve their research objectives.
Usage Consolidation customers who choose to opt for the sage Loading Service can select from two time-saving options - Basic and Complete.
With the Basic Usage Loading Service - in addition to the automatic matching of titles available through Usage Consolidation - each library’s account is assigned to a knowledgeable representative who will retrieve COUNTER reports from content providers; manipulate reports, cleaning them up to ensure that they load; and load usage reports into the customer’s Usage Consolidation account.
The Complete option goes even further. For libraries that choose this service, the Usage Loading Service team will set up platform details within the library’s Usage Consolidation account - including setting up SUSHI, where applicable; and load historical details (up to two years, where available). It will also manually match titles that were unmatched during the automated process; coordinate to ensure that titles are accounted for; and act as the library’s advocate, communicating with content providers to ensure that usage data is correct and problems are resolved in a timely manner.
Additionally, with the Complete Usage Loading Service, librarians are assured that high-quality usage data will automatically be available directly in EBSCONET – a tool used by librarians worldwide for making collection development decisions.
