EBSCO Information Services, operating as EBSCO International Inc. in the UK and Nordic territories, has received two certifications from the International Standards Organization (ISO), ISO 9001 and ISO 14001, across its full operations. These certifications recognize the company's commitment to providing exceptional customer experiences, quality goods and services, and an obligation to environmental and social responsibilities.
The ISO 9001 certification is awarded to companies that provide consistent quality goods and services to customers, while the ISO 14001 certification is granted to companies committed to improving environmental performance. The evaluations are conducted by external auditors. EBSCO’s use of computer equipment and technology, waste disposal, and energy consumption were assessed as part of the ISO 14001 evaluation.
EBSCO Vice President of Sales UK & Nordic Region, Gareth Smith, said that receiving these certifications demonstrates EBSCO’s commitment to overall customer experience and community.
EBSCO is a global information services company providing research databases, e-books, and other digital content. It serves academic, medical, corporate, and government customers worldwide. The company’s commitment to environmental sustainability and social responsibility is reflected in its ongoing initiatives, including providing customers with eco-friendly options for electronic content and supporting various community service projects.
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