Ex Libris® Group, a ProQuest company, has announced that the company has achieved certification for ISO/IEC 27018:2014, an international standard recently published by the International Organization for Standardization (ISO) that provides a code of practice for the protection of Personally Identifiable Information (PII) in cloud computing services. The ISO/IEC 27018 standard establishes commonly accepted control objectives, controls, and guidelines to ensure that PII data is adequately protected when processed by a cloud service provider, providing a common compliance framework for cloud service providers operating in multinational markets. This certification provides Ex Libris customers with confidence that Ex Libris protects personally identifiable information in the cloud to the very highest standards.
To achieve ISO/IEC 27018:2014 certification, a company must show a continuous, structured commitment to the protection of personally identifiable information and customer data. Throughout the process of becoming compliant with ISO 27018, Ex Libris demonstrated that the Ex Libris cloud environment protects personal information in accordance with data privacy laws, that customers retain full control of their data, that customers' data will not be used for any unauthorized purpose, and that the company is transparent about where customers' data is stored and how it is processed.
Ex Libris is committed to providing its customers with a highly secure and reliable environment for cloud-based SaaS applications. We have developed a multi-tier security model that covers all aspects of cloud services. The security model and controls are based on international protocols, standards, and industry best practices, including ISO/IEC 27001:2013, ISO/IEC 27018:2014, and CSA Star Self-Assessment.
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