Ex Libris®, a ProQuest company, has announced that a new release of the Summon® discovery service will help libraries improve the user experience and will provide usage insights to support libraries' decision-making processes. Patrons will benefit from enhanced search and ranking technologies, exposure to more relevant databases, and greater opportunities for serendipitous discovery as the result of expanded subject headings.
All Summon customers, regardless of whether they use the standard Summon search interface or an API, will immediately benefit from the boosting of subject terms via a new relevance algorithm which improves the results of broad-topic searches while preserving performance for known-item searches. In addition, by leveraging the Library of Congress Subject Headings (LCSH), Summon will display more suggestions for expanding query terms. The new Summon release will also offer additional relevant databases in the database recommender. Enhanced exploration will be made available through improved phrase matching within the Topic Explorer feature. Using the Oracle Business Intelligence (OBI) analytics platform, librarians will now be able to conduct query, user, and technical analyses with ease.
Summon customers were a vital part of the development process, contributing ideas and suggestions for improvements. In addition, the ELUNA/IGeLU Summon Product Working Group provided substantial assistance in evaluating relevance-ranking enhancements and establishing a preview environment that enabled customers to test features prior to release.
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