OCLC Research is beginning an effort to better understand the operations, goals, and pain points of university stakeholders in research support services to inform communications and partnership. During the next several months it will collect and synthesise information about the experiences of campus units that play a role in institutional research support.
In research universities today, there is a growing need to provide an array of research support services such as research data management, research information management, open access repositories and monitoring, and much more.
Previously siloed campus units—many that never before collaborated—must increasingly work together to address complex institutional challenges and to support enterprise-wide services. Operating in this enterprise ecosystem is challenging, in great part because most stakeholders know little about the operations of other units, making it difficult to effectively engage, identify points of common interest, and collaborate to support research services.
To undertake this project, OCLC Research will engage with members of the OCLC Research Library Partnership to help identify interview informants; provide feedback on work in progress through discussions with the research support interest group; identify case studies that exemplify successful (and sometimes not-so-successful) campus partnerships; and offer webinars for RLP members that highlight cross-institutional partnerships and stakeholders’ interests.
The first webinar on this theme, Partnering Across Campus to Enhance Institutional Reputation, will be presented by Annette Day and John Novak from the University of Nevada, Las Vegas.
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