The Office for Information Technology Policy (OITP) of the American Library Association (ALA) has recognised three libraries for best use of cutting-edge technologies in library services. The libraries are: Contra Costa County Library in Pleasant Hill, California; North Carolina State University Libraries in Raleigh, North Carolina.; and Jones Library in Amherst, Massachusetts.
In June 2009, OITP and the subcommittee for its Program on America’s Libraries for the 21st Century issued a call for nominations to identify library programmes that are serving their communities with novel and innovative methods. After selecting the winners, OITP produced descriptions of the programmes to provide the library community with successful models for delivering quality library service in new ways.
The Library-a-Go-Go service from Contra Costa County Library uses fully automated touchscreen materials-lending machines to provide stand-alone library services in non-library environments. The NCSU Libraries implemented a cutting-edge service in response to the difficulty of creating and maintaining enough ‘course pages’ – recommended resources for specific courses and assignments – to meet students’ needs. The Course Views system provides pages for all 6,000 courses offered by over 150 departments at NCSU. Digital Amherst, a project of the Jones Library, Amherst, provides digital historical and cultural materials - photographs and other images, articles, lectures and multimedia presentations - to Amherst locals, scholars and tourists.
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