Technology solutions provider OpenAthens has developed a proprietary software solution designed to enhance the set-up process for customers joining its community.
The company, which works with librarians and publishers at organisations and businesses across the world to ensure users have quick and easy access to online resources, has developed and tested the automated internal tool which is now being used as part of the onboarding process when library customers join the global platform.
The tool provides an insight into which access methods publishers are using so libraries will benefit from a significantly reduced set-up phase.
The bespoke algorithm which underpins the software has been developed to provide an almost instant resource checker which flags whether publishers are using SAML (federated), or IP (proxied) access or neither of these. The resulting report then enables the OpenAthens team to start work much earlier with publishers not already part of the federation which would require additional set-up time.
The software removes the previous manual process and time-intensive assessment that is typically undertaken by the implementation specialist to identify which access method is used for every single vendor. With the proliferation of online published content growing all the time, publishers are many and varied around the world and have different expectations and knowledge of how a federated access works.
With the development of this internal tool, OpenAthens – a service provider at its core – has demonstrated its commitment to supporting librarians and publishers worldwide to implement and manage its services and provide simple access to knowledge for the benefit of their users.
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