Nature Communications editors join Macmillan office in Shanghai - November 29, 2012
Scientific publisher Nature Publishing Group (NPG) has announced that Shanghai is now home to two NPG editors. This is the first time that the company has based full-time editors in mainland China. Dr. Ed Gerstner moved to Shanghai this month from NPG's London office to take… Read More
WK Health’s Ovid and LWW Technical Services team awarded Northface ScoreBoard Award for excellence in customer service - November 29, 2012
Information services provider Wolters Kluwer Health (WK Health), US, has announced that the Technical Services team for its Ovid and LWW journals business recently received the coveted NorthFace ScoreBoard Award from Omega Management Group Corp for achieving excellence in customer service and support in 2011. A… Read More
Dialogue between publisher and customer required to improve retention and renewal rates, says ACCUCOMS report - November 29, 2012
ACCUCOMS, a Netherlands-based provider of sales and marketing services to scholarly and society publishers, has released the findings of a new report titled 'Improving Customer Retention and Renewal Rates.' According to the report, publishers need to focus on establishing a dialogue with their customers if they… Read More
RSuite CMS announces latest version of RSuite software - November 29, 2012
RSuite CMS, a content management system for publishers, has announced the latest version of its software, RSuite 4. Combining a superior user experience with proven and secure content management provides publishers with the ability to use the best of today’s technologies to create, store, manage, transform,… Read More
Ingram Content Group announces new appointments - November 29, 2012
Ingram Content Group, US, has announced the appointment and promotion of two executives to Ingram's fast-growing library services business. Dan Sheehan, has been promoted, and has assumed the role of Vice President & General Manager of Ingram's library services group. Pamela Smith will join Ingram… Read More
ALA unveils E-book Media & Communications Toolkit for librarians - November 29, 2012
The American Library Association (ALA) has released the 'ALA E-book Media & Communications Toolkit,' a set of materials that will support librarians in taking action in their communities. The toolkit was developed by the ALA's Digital Content and Libraries Working Group (DCWG). It includes op-ed… Read More