Products and services from ProQuest's Seattle-based technologies business unit will now carry the ProQuest® brand as the name "Serials Solutions" is retired. The change takes place immediately and customers will see the ProQuest name on business cards, email addresses, product information and in connection with products such as the Summon® discovery service and the new Intota™ library management service.
The move comes as ProQuest implements an enterprise strategy to integrate and leverage assets across all its businesses, improving service to customers, enhancing product innovation and powering better research outcomes for users.
Serials Solutions was founded by librarians "for librarians" in 1999 and joined ProQuest in 2004. Its original mission of managing e-serials content was expanded to solve all types of chronic problems and challenges faced by librarians as collections shifted to mostly electronic content. Today, it's best known for a breadth of innovative, content-neutral discovery and management technologies as well as an intense dedication to librarians, rich product development and efficient customer support. Customers will see no change to these acclaimed attributes.
