E-Resource Access and Management Services (ERAMS) provider Serials Solutions, US, has updated, enhanced and released a new SaaS version (Software as a Service) of AquaBrowser. The new AquaBrowser seeks to provide a fresh, modern interface for library collections, enabling library customers to use and find library resources independently. However, as a hosted service, it is now accessible to more libraries, with set-up, implementation and consistent updates that have little impact on library resources.
The SaaS model allows AquaBrowser customers to keep pace with rapid technological advancement with no intervention from their staff. Upgrades will be rolled out consistently and automatically via Serials Solutions. Set up and implementation are also streamlined through the SaaS model, making upgraded service to the community a turn-key operation. Further, AquaBrowser easily integrates with the library’s existing ILS system so that existing circulation information can be leveraged.
AquaBrowser’s interface is simple and intuitive, enabling customers to easily search the library’s catalogue and local collections immediately and independently. Libraries that want to expand the interface to include their subscribed electronic content have the option of integrating AquaBrowser with a federated search product. Faceted searching allows users to start with a broad term and then hone to precisely the information they want. AquaBrowser also includes Web 2.0 features in MyDiscoveries,’ a community-building function that enables users to interact with content and each other, making the library a central portal for information exchange.
Accessible via mobile devices, AquaBrowser is designed to increase customer independence and success, freeing staff to engage with customers in new ways, taking customer service to new level.
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