Subscription services provider Swets, Netherlands, has announced that it is now entering its tenth year as an International Organization for Standardization (ISO) certified company. Swets' current ISO 9001:2000 certificate covers each of its twenty one operating offices worldwide. The company claims to be the only subscription services company certificated on such a global scale.
The ISO 9001:2000 certificate serves as a model for quality assurance. It is awarded to companies that can demonstrate their ability to consistently provide products and services that meet customer and applicable requirements, placing customer satisfaction as a key component of those requirements. It is a comprehensive quality management standard covering all main processes within a company, ranging from research and development to delivery and shipping, ensuring that these processes are not only conducted under controlled conditions, but are also subject to continuous improvement.
With clients in over 160 countries and more than twenty offices worldwide, Swets claims to provide the most comprehensive and sophisticated e-commerce platform currently available in its field. The company has been included in E-Content Magazine's '100 Companies that Matter Most in the Digital Content Industry' for the past five years, and consistently features in the top 25 percent of FEM Business' 'Top 500 Companies in The Netherlands' list year after year.
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