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Wolters Kluwer Health adds prior authorization and claims processing tools to support payers -

Wolters Kluwer Health has introduced new enhancements to its Health Language Data Quality Workbench aimed at helping U.S. health insurers meet upcoming federal requirements and reduce high appeal overturn rates. The updated terminology, mapping, and value set management tools provide payers with a unified framework to interpret clinical terminology and procedure codes more consistently during authorization and claims review processes.

The Centers for Medicare & Medicaid Services (CMS) Interoperability and Prior Authorization Final Rule (CMS‑0057‑F) requires payers to comply with new decision timeframes and application programming interface standards. Rising denial and appeal overturn rates have increased regulatory focus on accurate code interpretation to ensure consistent and transparent authorization workflows.

A common challenge in prior authorization automation is the use of different clinical and administrative languages by providers and payers. For example, physicians may document care using SNOMED CT concepts, while payers evaluate requests using ICD‑10‑CM or CPT‑based policies. The Health Language Data Quality Workbench addresses these mismatches by transforming clinical intent into machine‑readable intelligence, enabling more efficient authorization decisions and reducing administrative burden.

The new Prior Authorization Crosswalks link clinical terminologies used in electronic health records, such as SNOMED CT and LOINC, with payer coding systems including CPT, ICD‑10‑CM, and HCPCS. These curated mappings reduce manual reconciliation and prepare organizations for CMS coverage requirements. Additional features include Clinically Comparable Procedures Codes, which define relationships among comparable services, and Clinically Supporting Procedures Codes, which identify related services associated with authorized procedures. These tools provide payer teams with a consistent way to maintain procedure relationships across authorization and claims workflows.

The enhancements expand the governed terminology content available through the Health Language Data Quality Workbench, supporting payers in maintaining consistent code interpretation as operational and regulatory requirements evolve.

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