Wolters Kluwer Health has announced that its UpToDate® solutions have been recognized as the top performers in patient-driven care management and patient education in the 2025 Best in KLAS – Software and Services report. The report, released today by KLAS Research, evaluates healthcare vendors based on feedback from thousands of healthcare professionals and has ranked UpToDate Patient-Driven Care Management and Patient Education as the leading solutions in enabling patients to play an active role in managing their care.
UpToDate’s Patient Engagement solutions are part of Wolters Kluwer’s renowned suite of clinical effectiveness products. These tools provide clinicians, pharmacists, health systems, payers, patients, and members with evidence-based, vetted medical content to enhance care delivery and support education. The UpToDate platform allows healthcare providers and patients alike to access trusted, expert-curated information that supports better decision-making and care outcomes.
KLAS Research conducts its ratings by surveying healthcare professionals on several key areas, including culture, loyalty, operations, product features, relationship, and value. This year’s survey responses highlighted UpToDate’s significant impact on patient engagement and education, noting benefits such as:
• Customization: The ability to tailor content to meet the specific needs of diverse patient populations.
• Continual Product Evolution: Regular updates to ensure the platform stays on the cutting edge of medical advancements and technology.
The ranking follows a series of prestigious awards recognizing UpToDate for its contributions to patient engagement. In 2024, UpToDate for Patient Engagement was honored in the Inclusive Patient Experience Design category at the Fierce Healthcare Diversity, Equity, and Inclusion (DEI) Awards. Additionally, in 2023, Frost & Sullivan awarded UpToDate’s patient engagement solution the Competitive Strategy Leadership Award, recognizing the product’s innovation in global conversational artificial intelligence (AI) in healthcare. Frost & Sullivan also commended the solution for its expert content and advanced technology, which contribute to improving healthcare efficiencies, quality, and outcomes.
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