Search is an essential part of the success of any digital workplace, and intranets are no exception. Agnes Molnar—managing consultant and CEO of Search Explained—pens her thoughts in CMS Wire’s article “Your Intranet Is Only as Good as Your Metadata”. She mentions that an organization needs two things in place—good quality taxonomy and metadata—for search to succeed.
Having good metadata and taxonomy is the basis for good search, as well as for a good intranet. It provides improved usability as well as findability of content. Quality metadata and taxonomy enhance search applications. As a result, overall user satisfaction improves as users spend significantly less time searching for content.
Click here to learn how much search relies on good metadata and taxonomy and about the metadata options in SharePoint and Office 365.
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