The volume of content has grown exponentially, leading enterprises to experiment with auto-tagging/auto-categorization solutions utilizing text analytics technologies. However, for several enterprises, there remain many requirements that require manual tagging. Consequently, it is important to ensure when designing a taxonomy that it should facilitate manual tagging.
Though a taxonomy is built with diverse users in mind, users doing the manual tagging process require all the benefits it can offer. Therefore, to support manual tagging it is important to ensure that alternative labels (synonyms), hierarchical and associative relationships between terms and term notes are included in the taxonomy. This will guide those involved in manual tagging to the most appropriate terms.
Furthermore, a customized policy for tagging with a taxonomy including both rules and recommended guidelines will ensure that it is used correctly and consistently. Besides a policy document, some degree of training on proper tagging can prove beneficial.
To ensure that the tagging is thorough and done accurately, irrespective of whether new or experienced indexers do it, the initial tagging should be reviewed and feedback provided. This will help indexers to become familiar with the content and learn the policies and guidelines that are particular to the organization and the project to ensure that the tagging meets business requirements.
Finally, there needs to be a method of communication and feedback between those carrying out the tagging and the taxonomist managing the taxonomy. This is important because a taxonomist can keep those involved in tagging updated with the new terms and changed terms, especially if there are high-profile terms. Besides, the taxonomists can provide tips for tagging new and trending topics. Similarly, a method of communication and feedback is important for those involved in tagging because they can contact the taxonomist for clarifications or learn about the new terms that have been added.
Click here to read the original article published in The Accidental Taxonomist.
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