(eprints.rclis.org): Online Catalogs: What Users and Librarians Want summarizes findings from research conducted by OCLC on what constitutes quality in library online catalogs from both end users and librarians’ points of view. In 2008, OCLC conducted focus groups, administered a pop-up survey on WorldCat.org – OCLC’s freely available end user interface on the Web – and conducted a Web-based survey of librarians worldwide. The findings indicate, among other things, that although library catalogs are often thought of as discovery tools, the catalog’s delivery-related information is just as important to end users.
Category: Presentations
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