(onlinetmd.com): Prior to implementing an ECM solution to capture, manage, store, preserve, and deliver content and documents related to organizational processes, when a job order was received, that information was printed out and put into a folder, which employees walked from department to department throughout a 155,000ft2 plant. It was difficult to track the status of these folders at any given time. Folders went missing and people spent a lot of time trying to locate them. In addition, machinists had to wait for engineers to show them the prints and specs for the various parts they were responsible for producing, which caused production delays.
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