Science and Research Content

MCG Health and Healthx partner to provide expedited prior authorizations for payers and providers -

MCG Health, part of the Hearst Health network and a leading provider of informed care strategies, has announced a partnership with Healthx, Inc., the leader in cloud-based digital engagement solutions for healthcare payers, to offer a streamlined authorisation solution. This integration combines MCG's evidence-based care guidelines and Cite AutoAuth workflow rules engine with Healthx's easy-to-use Hx Authorization Submission solution. Designed to increase collaboration between payers and providers, this solution will automate the prior authorization process while maintaining decision quality, empowering clinicians to deliver effective care in a timely manner.

Payers typically require prior approval for certain procedures and services to ensure appropriate care while managing costs and avoiding over-utilization. MCG Cite AutoAuth integrated within Hx Authorization Submission allows for automatic determinations for select procedures and services as determined by the payer. Payers can configure a custom rules-based engine to prevent unnecessary prior authorizations and apply evidence-based documentation where appropriate-saving time and improving standards of care.

Seamless integration between the two platforms allows providers to document and support treatment requests directly within the care planning workflow in an easy three-step process. Providers have the option to add multiple procedures to one request, attach documentation for auto-approval consideration, and track the status of previously submitted requests. Replacing a high-touch, manual process with this innovative solution decreases the number of authorizations that require review, eliminates the need for faxes, and significantly reduces time spent waiting on determinations.

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