Learning House, a Wiley brand and an online program manager, has released Artificial Intelligence in Higher Education, a research brief summarising AI developments in higher education. The paper explains how universities may use AI at their institution in the future and includes recommendations on how to prepare for potential changes that may transform standard processes.
The brief assesses current, future and in-development opportunities for AI in four areas: student acquisition; learning and instruction; student affairs; and institutional efficiency. Across all four sectors, the authors expect that AI will have a positive influence on higher education by improving outcomes and helping institutions scale quality education for their students.
In addition, the report highlights how AI will affect what students need to learn and any additional certificates or degrees universities should offer to meet this need and suggests necessary policy changes to fully realise those benefits. The brief features four case studies of higher education institutions piloting or implementing AI technology as well as highlighting more than a dozen specific AI-related tools or systems that are either in development, testing or already in use in universities around the globe.
In order for university leaders and administrators to make those decisions, the report encourages institutions to consider: When to implement AI (short- or long-term); In what areas of the institution AI would be most helpful; How to protect students' privacy while using data to help them; and What the university's definition of success is regarding AI implementation.
The report also highlights the important policy guidance and recommendations that are likely to accelerate AI innovation or, if unrealised, stifle its growth and adoption. For example, the Family Educational Rights and Privacy Act (FERPA) last updated in 2001, predates many common education technologies including smartphones, tablets, wireless data, MOOCs and even online education programs in general. The brief also cites necessary changes to policies on data security and accreditation.
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