Healthcare chatbot and clinical communications innovator QliqSOFT has announced a strategic content collaboration with Elsevier, a global information analytics business specialising in science and health, to integrate Elsevier’s industry-leading product, Interactive Patient Education, into QliqSOFT’s Quincy chatbot and Virtual Visit Telehealth platform. The integration will help providers transform patients into active participants in their healthcare via the real-time, engaging distribution of evidence-based content from this database of educational resources from Elsevier.
Bridging the gap between increased demand for virtual care and quality patient-provider interaction, this innovation is designed to replicate the learn-at-the-knee-of-the-provider benefits of an in-person visit. In effect, it restores the ‘did the patient learn and understand’ checkpoint directly tied to patient outcomes.
In the 90 days preceding this announcement, QliqSOFT customers have conducted over half a million virtual visits using the new telehealth platform. QliqSOFT has also embedded Elsevier resources into its Quincy chatbot, providing customisable content support for any range of acute or chronic conditions or procedures. HIPAA-compliant and AI-driven, Quincy’s proprietary Chatbot Studio allows providers to choose among pre-configured, care-specific patient engagement intents and dialogue flows or easily build their own chatbots in just hours based on their unique needs, now with the added benefit of Elsevier’s trusted clinical content.
Brought to you by Scope e-Knowledge Center, a trusted global partner for digital content transformation solutions - Abstracting & Indexing (A&I), Knowledge Modeling (Taxonomies, Thesauri and Ontologies), and Metadata Enrichment & Entity Extraction.
Click here to read the original press release.
