Science and Research Content

Wiley teams up with Dynatrace to accelerate digital transformation, enabling seamless access to research and educational resources globally -

Software intelligence company Dynatrace has announced that Wiley is using the Dynatrace® platform to accelerate digital innovation. Wiley has been a leader in research and education for more than 200 years, helping learners, institutions, and corporations achieve their goals. As the industry and job market rapidly evolve, there is increased demand for Wiley’s extensive digital resources. These include online platforms that get peer-reviewed research to market faster, adaptive courseware and online education, and professional learning content and services, including job training, placement, and databases.

To keep pace with customer needs, the company migrated to a cloud-native architecture, including Kubernetes and server-less compute services. With this transition came increased complexity, brought by the continuous change and volume, velocity, and variety of data across this dynamic multicloud environment. With Dynatrace, Wiley’s technology teams have deep observability and advanced AIOps that automatically and continuously discovers the company’s entire technology stack and processes its billions of dependencies, in real time. This has saved these teams from wasting time on manual effort, so they can focus on driving innovation.

Dynatrace’s advanced, causal AIOps capabilities provide precise answers that have led to a consistent decrease in the amount of time Wiley’s teams spend on reactive problem chasing. This has freed them to focus on driving the company’s digital transformation forward.

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